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Please send temporary wp-admin login info in private reply to check the issue.
Please try this solution. You have to add this code to your active theme’s functions.php file.
function wpdm_sanitize_chinese_user( $username, $raw_username, $strict ) {
if ( $username != $raw_username ) {
$username = $raw_username;
}
$username = strip_tags( $username );
// Kill Chinese characters
$username = preg_replace( '|[^a-z0-9 _.\-@一-龥]|ui', '', $username );
// Consolidate contiguous whitespace
$username = preg_replace( '|\s+|', ' ', $username );
return apply_filters( 'sanitize_chinese_user', $username, $raw_username, $strict );
}
add_filter( 'sanitize_user', 'wpdm_sanitize_chinese_user', 1, 3 );
Please install and activate the WPDM REST API add-on https://www.wpdownloadmanager.com/download/wpdm-api/ to fix the issue.
Please send temporary wp-admin login info in private reply to check the issue.
Take a look at the same document with [excerpt_250] tag adds a portion of the description instead of the excerpt.
That how [excerpt_250] tag works, please check my second reply above. You can show the actual excerpt with [excerpt] ( without any number )
If you are using the [wpdm-tags cols="4" icon="tag" btnstyle="default"] shortcode then it is possible to change the icon by using a different class for icon parameter. But you can’t remove it. Keeping the icon empty hides the icon although it is still there. In the next version, we will add the option to skip icon completely.
description field can’t be empty http://prntscr.com/pq5yiv Please try again after adding few words in description.
You have attached files from /www/asset-downloads/ directory. Maybe those files don’t exist anymore in that dir. I need FTP info to check the directory and confirm if the files exist there or not. You can also check the directory.
If files are missing there then just put those files in that directory to resolve the issue Or reattach files from wherever they are by editing the packages.
It is better to keep all your files under the same parent dir for better management. By default Download Manager stores uploaded files in /wp-content/uploads/download-manager-files/ dir. So, you can move files from other directories in this dir as I see you have already uploaded some files there.
Yes, I can help you to restore the old custom templates. Do you have a staging server?
Sorry for the delayed reply.
Dynamic Excerpt is working fine. I have created a custom page template “Dynamic Excerpt” and applied it here https://cioindex.com/reference/sample-it-governance-implementation/ Try changing the number in [excerpt_200] tag. Please read this post to understand template customization.
Bulk Import issue could be related to CSV formatting. Please send me the CSV file to check. You can upload it somewhere and share the link in reply.
Hi,
Page and Link templates take the date form from WordPress settings. Please check your date format settings from the general settings page. If the rendered format is different then settings please send temporary wp-admin login info in private reply.
Best regards.
Add the following CSS to limit the max image height,
#wpdm-downloads img {
max-height: 200px;
}
Hi,
I checked the Database table wp_options table for _fm_link_templates and _fm_page_templates records but found no custom template code there. I am not exactly sure which plugin modified these entries. In most cases, this kind of change is made by a plugin that does backup/restore or bulk DB changes ( search& replace etc ). Really sorry about the inconvenience but I couldn’t find any reason that points the issue being originated from WPDM.
Now best option is creating template files for your custom link/page templates as the issue may occur again if you use the template editor. You have to put the files in /active-theme/download-manager/page-templates/ and /active-theme/download-manager/link-templates/ directory ( I have already created those directories in your child theme ). The file name will be used as the template id in this approach. And you have to set a template name at the top of the file. Please check any existing template file from /download-manager/tpls/link-templates/ directory.
Here is a custom link template https://www.dropbox.com/s/upop791l1slse20/alameensoft.php?dl=1 Download the file and place it in /active-theme/download-manager/link-templates/ dir. This template is the same one used here http://prntscr.com/pq3h3e but without the download button.
Let me know if you have a further query or I can help you in any other way.
Thanks.
The errors in the query monitor actually created by itself. The page isn’t using WPDM login from so there is no chance of triggering errors from the login template. Anyway, Please download the following file and place it /active-theme/download-manager/ directory to fix all warnings.
https://www.dropbox.com/s/th0sg8gs5gfjt3k/wpdm-login-form.php?dl=1
It is very easy to setup a package with 2 options. Install and activate the Premium Package and set a price for the package. That’s all. Now users can either buy the single package or subscribe to plan to access the package when the package is part of a plan.
You have to use a custom page template if you want to represent the options in a customized way. By default, Download Manager just display the “Add to cart” option when the user doesn’t have the subscription.
Download Manager’s user dashboard does list all purchases. You are using the AAC shortcode for the dashboard. The shortcode for the user dashboard [wpdm_user_dashboard]
I have created a new page ( Dashboard ) with the dashboard shortcode. You do not need the separate page for Advanced Access Controls add-on ( to list user assigned downloads ) as Dashboard provided a tab ( My Downloads ) for those downloads.
Hi,
You can label the membership plan of the package using a custom template tag. For example, check this demo URL. The last package is labled “Sale!” You can use something similar to display membership levels.
To create a custom template tag we have to use wdm_before_fetch_template hook ( documentation ).
Please check the Downloads > Settings > User Interface tab to test various button styles.
Thanks.
Could you please send a zipped version of your active theme? I want to test it locally with Download Manager to figure out the issue. The issue may come from the theme too. Also, is your job vacancy a normal page or created by another plugin?
Hi,
I have just completed an order #WPDMPP5DB94E870D830 using Test Payment. Everything went well. Could you please try again?
Best regards.