Shahriar

Forum Replies Created

Viewing 25 posts - 7,901 through 7,925 (of 12,513 total)

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Jul 19, 2017 at 6:02 pm in reply to: Limited number of files per package #60747

Moderator

Hi,

Looks like you are using an older version of Download Manager. Please install the latest version. Download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/ Deactivate and delete the old version before installing the latest one. You won’t lose any data.

Let me know if still having the issue after update.

Thanks.

Jul 19, 2017 at 5:54 pm in reply to: Custom download page #60745

Moderator

Customization work will be delivered as a separate add-on. So, core plugin update won’t affect the customization.

Jul 19, 2017 at 5:50 pm in reply to: grey tables and green buttons #60744

Moderator

The screenshot show package details page. The table is generated by the page template ( doc link: https://www.wpdownloadmanager.com/doc/templates/page-templates/) You can change the page template from package settings meta box.

You can create custom page template if you want to style/customize package details page. Please check this doc https://www.wpdownloadmanager.com/doc/templates/creating-a-new-template/

The doc link in your reply is deprecated. It was for an older version of WPDM.

Jul 19, 2017 at 5:43 pm in reply to: Where is the LinkedIn user information? #60742

Moderator

Please subscribe to our blog to get release notification.

Jul 19, 2017 at 5:41 pm in reply to: Updating from Version 3.3.8 to 4.6.7 #60741

Moderator

This reply has been marked as private.

Jul 18, 2017 at 7:19 pm in reply to: Upload tool not working #60659

Moderator

Looks like you haven’t selected Allow Access value in frontend upload form. So, this field is empty when creating a package from the frontend. That’s why the red X button instead of Download button.

In your custom file upload template set the allow access field value to your desired roles or all visitors. Or select user roles in allow access field when uploading the package.

Jul 18, 2017 at 7:14 pm in reply to: Save Settings NOT working! #60658

Moderator

Hi,

Are you hosting on SIteground? If yes, please check this topic for the solution Cannot save Settings (AJAX issue)

If that’s not the case, send temporary wp-admin login info in private reply.

Thanks.

Jul 18, 2017 at 7:11 pm in reply to: grey tables and green buttons #60657

Moderator

Hi,

Sorry, I am not sure if I understood what you meant. Are you referring to the download details ( view package ) page? Could you please send me a link?

You can modify/change details page view using Page Templates in Package settings meta box. There are some built in page templates and you can build custom templates using WPDM’s template editor.

Regards.

Jul 18, 2017 at 7:05 pm in reply to: Fatal error: Cannot declare class LinkedIn, because the name is already in use #60655

Moderator

Favorite downloads are listed in users public profile page /profile/?profile=userid. We will soon add the list in user’s dashboard.

Please check add-on page info to understand add-on features.

Page Template add-on allows you to use your theme’s page template on the download details page. This is useful when you are trying to control sidebar on the download details page.

Yes, it is possible to use feature image in link template. Create a custom link template and use thumb template tag there with the desired size.

Please create new topics for new issues to relate topic title with the issue.

Jul 18, 2017 at 6:10 pm in reply to: Custom download page #60649

Moderator

Our customization rate is $75/Hour. So for 8 hours it will be $600

Jul 18, 2017 at 6:07 pm in reply to: WPDM pro doesn't work after update #60647

Moderator

Hi,

Please deactivate and delete current installation. You won’t lose any data or settings.

Then download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/purchases/ and install it.

That will fix any issue you are having due to the auto update process.

Thanks.

Jul 18, 2017 at 6:04 pm in reply to: History by month or specific period #60646

Moderator

Hi,

Did you check the Downloads Stats Download History Tab? It does contain a log of all downloads where you can easily check last months downloads. This log is sorted chronologically. So it is easy to check last months downloads.

https://www.evernote.com/l/AUfr53OnC7NNB7Cu_t7NFzWxRigdrvwFRaEB/image.png

Or do you want something different? It is possible to create any kind of stats view but requires customization if it is something new.

Thanks.

Jul 18, 2017 at 5:47 pm in reply to: mailchimp addon causing problems with another plugin #60644

Moderator

Replace the /plugins/optin-ninja/api/mailchimp.api.php file with the following copy,

https://www.dropbox.com/s/3vw79hpwcfu3esl/mailchimp.api.php?dl=0

New file checks if API class already exists.

https://www.evernote.com/l/AUdsLkrNdWBIWZenK3sZQcMVwRPqRUAGfdIB/image.png

Unlocked your key from old domain. It should work now.

Jul 18, 2017 at 5:39 pm in reply to: Allow Access: Subscriber – fails to require login on Doc Preview template #60643

Moderator

You can use doc preview only in public documents. Because google doc preview library can’t access a private document.

Jul 18, 2017 at 5:34 pm in reply to: Updating from Version 3.3.8 to 4.6.7 #60641

Moderator

This reply has been marked as private.

Jul 18, 2017 at 5:21 pm in reply to: Unable to delete Advanced Custom Field #60640

Moderator

Please check the reply here https://www.wpdownloadmanager.com/support/topic/subscriber-information/

Jul 18, 2017 at 5:20 pm in reply to: Subscriber Information #60639

Moderator

We will check this issue and add a patch to fix it. Update coming within next week.

Jul 18, 2017 at 5:05 pm in reply to: Loggedin User details #60636

Moderator

You can check the download history from Downloads Stats Download History page. All downloads are logged there.

Jul 18, 2017 at 4:48 pm in reply to: Where is the LinkedIn user information? #60632

Moderator

The release date is not fixed yet. Maybe within next 1-2 weeks.

Jul 18, 2017 at 4:47 pm in reply to: Facebook Like display issue #60631

Moderator

It is working in my test. Could you please re-attach the image if still having the issue?

https://www.evernote.com/l/AUfWg9E3inpEu4GtQ0bnhmtt1lQ3ikCnNwoB/image.png

Jul 18, 2017 at 4:37 pm in reply to: Twitter unlock not working #60630

Moderator

In your twitter app settings check the following option

“Allow this application to be used to Sign in with Twitter”

https://www.evernote.com/l/AUdpIqn9kohEt5–JzAZZo7MMbEc8P1usuMB/image.png

Jul 16, 2017 at 10:03 am in reply to: Updating from Version 3.3.8 to 4.6.7 #60525

Moderator

Please re-check the wp-admin login info. Getting the following error,

https://www.evernote.com/l/AUdy4raW6n1LhIaYev2aYeL82nQ-sjP6DOYB/image.png

Jul 15, 2017 at 7:12 pm in reply to: Premium Package Shopping Cart #60513

Moderator

Hi,

Yes, it is possible. You need File Cart add-on for that.

Regards

Jul 15, 2017 at 7:08 pm in reply to: Problems in categories, search, language #60512

Moderator

Your translation file is incomplete. You have to add missing entries. Only available words are translated.

https://www.evernote.com/l/AUdYlLWm59VAI47QIMhxV5owZizcMdhE0O8B/image.png

Jul 15, 2017 at 7:04 pm in reply to: mailchimp addon causing problems with another plugin #60511

Moderator

There was a class conflict between these two plugins. Optin Ninja doesn’t check if the MailChimp API class already exists, It loads MCAPI class even when one instance exists. However, It is working now. Now MailChimp API is initiated only once.

Viewing 25 posts - 7,901 through 7,925 (of 12,513 total)

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