Page 281 – WordPress Download Manager

Oct 30, 2017 at 5:17 pm in reply to: Invalid Licence Key!! Please help #65016

Moderator

Your key is linked to intranet.elgas.com.au If you are using Download Manager in that site then license key should work fine unless you server blocking connection to https://www.wpdownloadmanager.com/ Please check if that’s the issue.

From current version, you can update plugin from your WP Dashboard.

Oct 30, 2017 at 5:09 pm in reply to: Invalid licence key #65015

Shahriar

Moderator

@fortmacleod, Unlocked your key from staging domain. You can use it in your new domain now.

Oct 30, 2017 at 5:06 pm in reply to: Re: Downloads stoped working after Terms and Email lock applied #65014

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Send the package URL too where applied terms lock.

Oct 29, 2017 at 5:17 pm in reply to: How Do I arrange or Order Downloads in Alphabetical order in a Package #64981

Shahriar

Moderator

For now, drag and drop is the only option for sorting package files.

You can add following code in /download-manager/libs/class.FileList.php file to sort file by alphabetical order.

sort($file['files']); // For ascending order

rsort($file['files']); // For descending order

Add this code after line 31

Oct 29, 2017 at 2:48 pm in reply to: Email lock – where? #64979

Shahriar

Moderator

Have you installed the Pro version of WPDM? If not please download it here. Deactivate and delete free version before installing Pro version. You won’t lose any data.

You can use Form Lock plugin to use a custom form instead of email lock. Or another option is using Advanced Custom Fields add-on. ACF add-on adds more fields to the email lock. Please check those links to know more about add-on features.

Oct 29, 2017 at 2:42 pm in reply to: List download inside a package in a page #64977

Shahriar

Moderator

Create a custom link template with [file_list] template tag. Use this custom link template when inserting shortcode on your page.

Oct 29, 2017 at 2:35 pm in reply to: Download history and favorites #64976

Shahriar

Moderator

Use [wpdm_user_dashboard fav=1 flaturl=0] shortcode to show favourites in user profile tab.

Oct 29, 2017 at 1:16 pm in reply to: Invalid licence key #64975

Shahriar

Moderator

Hi,

Your key is linked to burlescombeprimary.co.uk Do you want to move the license to another site?

Also, from the current version, you can update plugin right from your dashboard. Just connect your WPDM account from Downloads Settings Updates tab.

Thanks.

Oct 29, 2017 at 1:12 pm in reply to: Favorite button #64974

Shahriar

Moderator

Sorry, It is not possible yet.

Oct 29, 2017 at 1:08 pm in reply to: Email Lock, Package Stats #64973

Shahriar

Moderator

You can use Default Values add-on to apply email lock by default for all new packages. To add lock in old packages you have to go one by one.

The user can view their download history from dashboard history tab. Dashboard shortcode is [wpdm_user_dashboard flaturl=0]

Oct 29, 2017 at 1:00 pm in reply to: Cannot Save Settings #64972

Shahriar

Moderator

This reply has been marked as private.

Oct 29, 2017 at 12:58 pm in reply to: Most simple download way #64971

Shahriar

Moderator

1 ) Create a custom link template from Downloads Template page. You can clone an existing template from that page and edit on top of it. Remove all data that is not important for you ( i.e. version, date, download count etc ). Also remove [page_url] and [page_link] template tags those exists there. That will remove all link to the details page.

When inserting the category shortcode select this custom template as your link template. Install TinyMCE add-on to insert shortcode easily.

2 ) You can also modify the details page ( http://rodribv.com/download/test-bestand/ ) by using a custom page template.

Oct 29, 2017 at 12:51 pm in reply to: Form Lock – cannot use after purchase #64970

Shahriar

Moderator

Download Button shows up after form submission in my test as shown in the following screenshot. Where are you having the issue? Please send me package link.

https://www.evernote.com/l/AUdJM5OTeJNLt4PsE6Vig9smCXVSLeMihnEB/image.png

Oct 27, 2017 at 3:01 pm in reply to: Unable to Activate Plugin #64953

Shahriar

Moderator

Unlocked your key. It should work now.

Oct 27, 2017 at 2:59 pm in reply to: Download Not working #64948

Shahriar

Moderator

Hi,

You are using very old version of Download Manager. Please install the latest version. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Deactivate and delete old version first, you won’t lose any data.

Thanks.

Oct 27, 2017 at 2:10 pm in reply to: Email Lock, Package Stats #64941

Shahriar

Moderator

1 ) The user must provide an email address for each package. You can skip locks for logged in users if you want.

2 ) We will look into this stats issue soon. For now, you can use the Download History tab to track your download or you can use package specific statistics.

Oct 27, 2017 at 12:54 pm in reply to: Unable to Activate Plugin #64939

Shahriar

Moderator

Hi,

You need another Pro license if you want to use WPDM in both sites.

If you want to move the license from staging to production site then send me the license key in private reply.

Thanks.

Oct 27, 2017 at 12:50 pm in reply to: PDF Viewer fixing CSS #64938

Shahriar

Moderator

On my test PDF viewer looks fine in Firefox and Chrome. But found the icons issue in Safari. We will take care of it in next release.

https://www.evernote.com/l/AUfADfHHbnNH5qx0YFcSmLu1hmt2AkALXR0B/image.png

This screenshot is taken from Firefox.

Oct 26, 2017 at 6:39 pm in reply to: Cannot Save Settings #64916

Shahriar

Moderator

The server can apply limits in ajax call. So based on data size some ajax request might work and some don’t. If you ask the server support they will know if it is related to server settings.

You can also try deactivating other plugins.

Did you face any issue with license verification?

Oct 26, 2017 at 6:32 pm in reply to: Invoice for Agency #64915

Shahriar

Moderator

This reply has been marked as private.

Oct 26, 2017 at 6:29 pm in reply to: Can not create packages #64914

Shahriar

Moderator

Please send temporary wp-admin login info in private reply to check the issue. Looks like it is related to a plugin conflict or JS errors.

Oct 26, 2017 at 6:25 pm in reply to: PDF Viewer fixing CSS #64913

Shahriar