Forum Replies Created
It is related to Premium Package add-on. We are releasing an update soon to fix it. You can disable Premium Package temporarily. Or send temporary wp-admin login info in private reply if you need Premium Package active and want the fix today.
Your key ( the one I see in your doc file ) was linked to intranet.elgas.com.au I have unlocked it from there. If it is not a server permission issue then it should be verified successfully now.
Try activating the Resumable download and Output Buffering from Settings Basic File Download.
Favourites and histories both are available in dashboard when you use [wpdm_user_dashboard fav=1 flaturl=0]
https://www.evernote.com/l/AUcWk1tbeR1KE4-yORfpZM4sdywS2MeVNJEB/image.png
The profile page is for public view ( if that’s what you need ) and the dashboard is a private area.
Add following css in your theme’s style.css file. That should fix the pagination style.
.w3eden #wpdm-dashboard-contents .panel-footer .page-numbers {
display: inline-block;
font-size: 10px;
font-weight: 900;
line-height: 18px;
text-align: center;
width: auto;
height: auto;
border: none;
border-radius: 0;
}
.w3eden #wpdm-dashboard-contents .panel-footer .page-numbers .current {
color: #23527c;
background-color: #eee;
}
Please send me the link to check. Looks like CSS missing. You can send wp-admin login info too, I might have to check some setting or add some CSS to fix it.
1 ) You didn’t have the register page, that’s why ‘Register’ button in login form was not responding. I have created a registration page and set it in settings. Now ‘Register’ button works.
https://www.evernote.com/l/AUepRRslR0lL_r-sRY5aezqUiENNS2TYFhoB/image.png
2 ) When you assign a download to the subscribers, they must log in before download. That’s why a guest user is sent to http://it-ebs.co.uk/downloads/ page because you have set it as login page in settings. After logging in they can download any subscriber package.
3 ) Instead of going to the separate login page, You can use a login dialog if you want to stay in download page when logging in. I have set up a the settings to work in this way.
https://www.evernote.com/l/AUcLDX45DCNAiaSOAW_BU1SkCg8bV-uIEdIB/image.png
I think these should fix all of your issues. Let me know if still need help.
Please enable plugin editor access or send FTP info if you want me to check this issue further.
You have to use a page template that doesn’t have [file_list] template tag. That will hide the individual download links.
Please send temporary wp-admin login info in private reply. I will set up a sample package for you.
Please let me know if the issue persists. Otherwise, ignore. No need to reply. Thanks.
Unlocked your key 16435-68214-61949-42772
Unlocked your other key too which was linked to eiha.co.uk
There is no option to unlock the key from your site. Just let us know when you need to unlock a key.
This issue was Metro template. Your theme content was overlapping the WPDM content which made that unclickable. I create a metro page template clone. Use that one instead. I have applied it here http://it-ebs.co.uk/download/workflow-planner/
Also, disabled the redirect to WPDM login page.
File Upload is working now. I didn’t make any change, there was a JS error which was fixed automatically when I saved the WPDM settings.
By the way, you can add multiples usernames to access fields. So, actually no need to create multiples packages if everything is same.
If you have Pro license you can use it in only 1 domain/sub-domain/site/sub-site. If you want to use in multiples domains/sub-domains/sites/sub-sites you need Busines ( 5 ) or Developer ( unlimited ) license.
How are you using [page_link] tag? You can’t place it inside href of a link.
Please send temporary wp-admin login info in private reply to check the issue.
Download Manager does not handle the post comments. This is coming from your theme’s single.php file. You can disable it from there.
Maybe related to your custom frontend upload template. Could you please try the default template ( just rename /yourtheme/download-manager/ dir to disable custom template )? That will help us to pinpoint the issue.
You can add the following CSS in your theme’s style.css file to hide download buttons in the file list.
.wpdm-filelist .btn.btn-primary.btn-xs {
display: none;
}
Do you want to lock downloads behind login page? Then just allow downloads only to ‘Subscribers’. The user must log in to access downloads. And after login, they can download any package.
Please let me know if there is anything else.
It is not possible to modify email templates without editing the template file which is not recommended. If you want you can edit template files from /download-manager/email-templates/ dir.
Your Easy Smooth Scroll Links plugin is creating this issue. Everything worked fine when I disabled that plugin. Here is the package I run test on http://dv-global.com/download/resort-group-fact-sheet-2/