Shahriar

Forum Replies Created

Viewing 25 posts - 6,876 through 6,900 (of 12,513 total)

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

You can try also installing the latest version https://www.wpdownloadmanager.com/user-dashboard/purchases/ It should solve the issue.

in reply to: Change Email Support Address #65591

Shahriar
Moderator

You can change the “From address” by editing email-lock Email Template.

1 ) Go to Downloads Templates Email Templates page

2 ) Edit Email Lock Notification template

3 ) Set “From Email” and save the template.

Now all email-lock emails will be sent using this new address.

in reply to: Change Email Support Address #65584

Shahriar
Moderator

Sorry, Maybe I have missed something! Which email are you referring to? Email Lock collects users email. It is not related to your support email.

in reply to: change domain #65582

Shahriar
Moderator

Unlocked your key.

in reply to: Need Key unlocked. Invalid License Key Issue! #65581

Shahriar
Moderator

Unlocked your key. Now, It should work on your new domain.

in reply to: File Upload Issues #65549

Shahriar
Moderator

The update is available now. Please let me know if that doesn’t solve the issue.

in reply to: Some old fixes are back #65548

Shahriar
Moderator

Disabled WPDM login redirect.


Shahriar
Moderator

Cancel and success URLs are used to redirect to your site from PayPal. And as the names suggest two URLs are used in two different cases. Successful and Failed transaction.

I am checking the expire date issue and will add the fix in your site as soon as the solution.


Shahriar
Moderator

Sorry for the delayed reply.

1 ) Could you point me where the invalid expiry date show? I just subscribed to free plan, found no issue.

2 ) Have you enabled PayPal IPN? Please read this doc https://www.wpdownloadmanager.com/doc/using-premium-package/enable-paypal-ipn-notification/ , It shows how to enable IPN.

in reply to: Order by date problem #65521

Shahriar
Moderator

Have you modified the wpdm-all-downloads.php template or uisng a custom template for it?

The sorting issue is related to the language. We fixed this in the next version which is coming today.

You just have replace <?php echo strtotime(get_the_date()); ?>  with <?php echo get_the_time('U'); ?> in wpdm-all-downloads.php file if you are using a custom template for that.

in reply to: Some old fixes are back #65517

Shahriar
Moderator

Hi,

Please check now. Everything seems okay in my test.

1 ) Logout redirects to Login Page https://www.agisinc.com/download-login/
2 ) Successful login redirects to https://www.agisinc.com/download-dashboard/
3 ) WP Dashboard area is accessible

Do not make any change in Downloads Settings Frontend ( Login, Dashboard Page) options. Changing these options will affect the redirects.

Also, I didn’t make any change in core Download Manager plugin, so updating plugin won’t create an issue.

Send me the package URL where you have the permission issue.

Thanks.

in reply to: Invalid License Key #65516

Shahriar
Moderator

Unlocked your key.

in reply to: Customizing Email Lock Email Template #65488

Shahriar
Moderator

You can edit email contents and logo from Templates Email Templates editor. But there is no option yet to add a completely new design.

https://www.evernote.com/l/AUdeAV8fS9pFk7_I8GAXlD3B-cMuN5ENMFEB/image.png

in reply to: Need Key unlocked. Invalid License Key Issue! #65487

Shahriar
Moderator

Unlocked your key. Please try now.

in reply to: Category description of download is missing #65484

Shahriar
Moderator

Hi,

Do you mean there is no description of the package when using category shortcode?

Please check the screenshot below. The second link template ( category shortcode ) doesn’t have the [excerpt_80] tag in it, that’s why there is no package description.

If you want to show description then use a template (e.g. Call to action 3 ) that has except tag.

Please let me know if missed something.

Thanks.

in reply to: [wpdm_login_form] – Reset password #65483

Shahriar
Moderator

Sorry, doing some final testing. Coming within next 24 hours.

in reply to: advanced search #65451

Shahriar
Moderator

Yes, you can customize advanced  search from template file advanced-search-form.php But you have to create a new template file. Please check this doc https://www.wpdownloadmanager.com/doc/template-files/ to understand how to create a new template file.

We provide customization service, let us know your specifications if you want us to make a custom advanced search template for you.

When you click search button it should list results on the same page. Please send temporary wp-admin login info in private reply if it doesn’t work like that.

in reply to: Order by date problem #65440

Shahriar
Moderator
This reply has been marked as private.

Shahriar
Moderator

Save your reCAPTCHA keys in Settings Access Settings reCAPTCHA Lock Settings. Then reCAPTCHA error in registration form should be gone. You don’t have to do anything else for that.

Are you creating your own template for registration form? In that case please follow this doc https://www.wpdownloadmanager.com/doc/template-files/

Do not edit core plugin file directly.

in reply to: Need Download Manager version 4.6.0 #65436

Shahriar
Moderator
This reply has been marked as private.
in reply to: Link Color and Hover Icon #65434

Shahriar
Moderator

Here is the custom css,

.textwidget .w3eden .wpdm-download-link.wpdm-download-locked {
    color: #8F0F0F !important;
}
.wpdm_icon:hover {
    opacity: 1 !important;
}
in reply to: Invalid License Key Issue!! #65433

Shahriar
Moderator

Unlocked your key. Please try now.

in reply to: Maybe a discount? #65432

Shahriar
Moderator
This reply has been marked as private.
in reply to: Some old fixes are back #65419

Shahriar
Moderator

Please send FTP

in reply to: Unusual use, unusual pagination problem #65417

Shahriar
Moderator

We are releasing a new version of Download Manager this week which will fix the pagination issue in homepage.

But when jstable=0, there is no search feature in all packages table. Directory Add-on has the search feature and it doesn’t load all packages at the same time. Please check the demo here https://demo.wpdownloadmanager.com/wpdmpro/archive-page-default/

Viewing 25 posts - 6,876 through 6,900 (of 12,513 total)