Shahriar

Forum Replies Created

Viewing 25 posts - 626 through 650 (of 12,513 total)
Nov 7, 2019 at 3:40 pm
#114629
Moderator
Shahriar
Staff OP

Hi,

Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update for future versions, logout and then login again from your Downloads > Settings > Updates tab.

Thanks.

Nov 7, 2019 at 3:38 pm
#114628
Moderator
Shahriar
Staff OP

Auto-renewal of this order has been stopped by 2CO.

Nov 7, 2019 at 3:37 pm
#114626
Moderator
Shahriar
Staff OP

To fix the auto-update issue, logout and then login again from your Downloads > Settings > Updates tab. If that doesn’t work please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Nov 7, 2019 at 3:35 pm
#114625
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue. Most probably there is no file attached to the package.

Nov 7, 2019 at 3:33 pm
#114624
Moderator
Shahriar
Staff OP

It was coming from the Extended Shortcodes add-on. Maybe your theme JS is conflicting with the some JS added to footer by this add-on. Anyway, I have commented add_filter('wp_footer', 'wpdm_popup_link'); to resolve the conflict.

Nov 7, 2019 at 3:29 pm
#114623
Moderator
Shahriar
Staff OP

You can use [wpdm_categories subcat=1 cols=4] shortcode to display all categories like this demo https://demo.wpdownloadmanager.com/wpdmpro/categories/

This shortcode requires WPDM Directory add-on.

Nov 7, 2019 at 3:25 pm
#114622
Moderator
Shahriar
Staff OP

There was a bug in [thumb_gallery_WxH] template tag implementation. I have added a patch to fix the issue. We have also added the patch on our side for the next update.

Nov 6, 2019 at 10:10 pm
#114595
Moderator
Shahriar
Staff OP

I will test the Stripe tomorrow. Signing off for today.

Nov 6, 2019 at 9:54 pm
#114592
Moderator
Shahriar
Staff OP

No, ETA yet but will try to release within next 1 week or so.

Nov 6, 2019 at 9:52 pm
#114591
Moderator
Shahriar
Staff OP

Currently, files are shown in a plain list http://prntscr.com/ptg7fy

Nov 6, 2019 at 9:49 pm
#114590
Moderator
Shahriar
Staff OP

Please try the PayPal option too and let me know the status. We can decide from there is the issue is related to specific gateway.

Nov 6, 2019 at 9:47 pm
#114589
Moderator
Shahriar
Staff OP

Okay, got it. Somehow the proposed feature ( filter to modify file names ) got lost in the list of new features or more concerning issues. But I will add it as soon as possible.

Nov 6, 2019 at 9:38 pm
#114586
Moderator
Shahriar
Staff OP

Orders are created instantly http://prntscr.com/ptg0ts there is no time delay for that. Which Payment gateway did you use to buy membership? You can access all orders from Membership > Orders page.

Nov 6, 2019 at 9:33 pm
#114583
Moderator
Shahriar
Staff OP

I checked several downloads but none of those has the number in the file name. You actually don’t have to make any changes as the current version is handling this thing by default.

Nov 6, 2019 at 9:29 pm
#114582
Moderator
Shahriar
Staff OP

Are you the team admin? If not try creating the app using admin login.

Nov 6, 2019 at 9:06 pm
#114579
Moderator
Shahriar
Staff OP

Which template tag are you using there to display preview image? Are those extra previews? Please send temporary wp-admin login info in private reply so I can take a closer look.

Nov 6, 2019 at 9:03 pm
#114578
Moderator
Shahriar
Staff OP

Do you have only one file per package? Please send me a sample download page link. Depending on the number of files the code location will vary.

Nov 6, 2019 at 8:46 pm
#114577
Moderator
Shahriar
Staff OP

Try replacing href="#collapse-<?php echo $category->term_id; ?>" with

data-target="#collapse-<?php echo $category->term_id; ?>" href="#" in wpdm-archive-page.php ( maybe line 133 )

Nov 6, 2019 at 8:23 pm
#114576
Moderator
Shahriar
Staff OP

Hi,

Please install the latest version. Follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Send temporary wp-admin login info in private reply if that doesn fix the issue.

Thanks.

Nov 6, 2019 at 8:21 pm
#114575
Moderator
Shahriar
Staff OP

Download Manager doesn’t have much impact on your site speed. I have checked the GTmetrix report before ( http://prntscr.com/ptf34q ) and after ( http://prntscr.com/ptf2wc ) deactivating WPDM. Both reports are similar. But the report does reveal you have lots of optimization scope like browser caching, image optimization, style and script minimization, etc. As a first step, you can try a cache plugin.

Nov 6, 2019 at 7:33 pm
#114573
Moderator
Shahriar
Staff OP

To fix the first 2 warnings go to Downloads > Settings > Default Values. Then set “Page Template” and “Link Template” options.

And to fix the other 3, please download this file https://www.dropbox.com/s/nkzpvrq5osgyu3m/wpdm-login-form.php?dl=1 and place it in /active-theme/download-manager/wpdm-login-form.php path. I have added patch here to fix those warnings and this template will override the default one.

Nov 6, 2019 at 6:58 pm
#114570
Moderator
Shahriar
Staff OP

When creating the app you select the Dropbox account on the 4th step. Maybe you have selected the team account.

http://prntscr.com/ptdye1

Nov 6, 2019 at 6:42 pm
#114564
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Nov 6, 2019 at 11:00 am
#114548
Moderator
Shahriar
Staff OP

Please upload it to your dropbox or just in your media library and share the link.

Nov 6, 2019 at 10:30 am
#114544
Moderator
Shahriar
Staff OP

There are two options,

1 ) You can uncheck the “Allow people to post comments on new articles” option from Dashboard > Settings > Discussion page.

2 ) Add 'comment_status' ► 'closed', after line 166 ( as a $postada array item ) in /download-manager/admin/menus/class.BulkImport.php

Viewing 25 posts - 626 through 650 (of 12,513 total)