Shahriar

Forum Replies Created

Viewing 25 posts - 6,451 through 6,475 (of 12,513 total)
in reply to: Cant download files, chars instead PDF file #68868

Shahriar
Moderator

Glad to know that the issue has been fixed! Did you change any plugin file or is it something else?

in reply to: User Dashboard Page Not Saving #68867

Shahriar
Moderator

Could you please send temporary wp-admin login info to check the issue? Does the same issue occur when saving other settings?

in reply to: paid licence not activating #68827

Shahriar
Moderator

Please try now. Unlocked the key from webbersprimary.co.uk

in reply to: Direct download not working #68825

Shahriar
Moderator

Hi,

I ran some tests by deactivating other plugins. Here’s what I found,

1 ) The all package table button issue is coming from Visual Composer. It is disabling button click. Download works fine when it is deactivated.

2 ) File Upload tab content is there but Event Espresso plugin is hiding it with CSS ( .hide-if-no-js{display:none;} ). Please ask them to check the issue.

Please let me know if you have any other query.

Thanks.


Shahriar
Moderator

The membership signup doesn’t have any action hook yet. However, we will add one in next release.

in reply to: No Email Membership #68815

Shahriar
Moderator

The suggested change should stop the email. Could you please send temp login info in private reply, So I can take a look?

in reply to: Bulk Editing #68737

Shahriar
Moderator

Sorry, No option available yet to bulk update Membership levels. But you can use Default Values add-on to update core settings.

in reply to: No Email Membership #68735

Shahriar
Moderator

Please undo the previous changes and remove the marked code from /wppromembership/admin/profile.php file.

https://www.evernote.com/l/AUc7K3kzGwpPyJ9E8Aq15B0VJCPX9za9b6IB/image.png

in reply to: advance search left #68734

Shahriar
Moderator

Hi,

To remove some fields from sidebar, please create a custom template for /wpdm-archive-page/tpls/advanced-search-form.php and remove the unnecessary fields from there. Just copy the template file and make required changes. Then place it in /active-theme/download-manager/advanced-search-form.php location.

Updating add-on to the latest version should fix the select dropdown issue. If it doesn’t please reactivate the login info.

Thanks.

in reply to: Download Package Save Settings #68730

Shahriar
Moderator

We have an add-on which sets Default Values for new packages. And you can also Bulk Update package settings using this. Please check details here https://www.wpdownloadmanager.com/download/wpdm-default-values/

in reply to: Backend Login Page #68729

Shahriar
Moderator

Sorry, but there is no other option :/

Although the backend login redirects to the WPDM login page, users will be redirected to the admin dashboard after successful login based on the initial requested URL ( /wp-admin Or login.php )

in reply to: Section not visible! #68728

Shahriar
Moderator

Do you see any error on the page? Could you please send me an URL or temporary wp-admin login info in private reply?

in reply to: Moving from Free to Pro #68691

Shahriar
Moderator

Hi, What was your free version number? Did you use the latest one? No migration is required if had the latest free version before installing Pro. Could you please send temporary wp-admin login info in private reply, so I can take a look?

in reply to: issues with jumpstart theme #68688

Shahriar
Moderator

Hi,

Please send temporary wp-admin login info in private reply to check the issue. We can adjust the scroll speed by editing /jumpstart/assets/js/theme.js file.

Regards.

in reply to: translate download package #68675

Shahriar
Moderator

This doesn’t look like WPDM related issue. Could you please try disabling other plugins?

in reply to: License Key Invalid #68671

Shahriar
Moderator

Unlocked the key. Could you please send login info to check the 2CO issue?

in reply to: Update from 3.37 to 4.11 #68669

Shahriar
Moderator

Please clear your browser cache. It is working in my browser.

https://www.evernote.com/l/AUfE4r-sx89MaYwTZdWrBouswrfYE24_YJ8B/image.png

in reply to: Hiding empty packages #68667

Shahriar
Moderator

Hi,

Yes, it is possible to skip empty packages in those shortcodes. But there is no shortcut way to do that. We have to create a custom template for all packages shortcode and another template for archive page shortcode.

We can do it as custom upgrade service ( will take about 1 hour ). Please let me know if you are interested.

Thanks.

in reply to: Membership Subscription #68666

Shahriar
Moderator

Your suggestion is noted for implementation. Maybe we can send a confirmation email with activation link. Thanks.

in reply to: Showing Sub Categories #68662

Shahriar
Moderator

Yes, package details page uses single.php template. You can override it by adding single-wpdmpro.php template in your theme.

in reply to: after login #68661

Shahriar
Moderator

Actually, You can add redirect URL with login shortcode to redirect the user instead of staying on this page.

[wpdm_login_form] – User Login Form Short-code

You can also change the ‘Dashboard’ text if you want. In that case , you have to create a custom template for /tpls/wpdm-login-form.php

Template Files

in reply to: button changes style #68660

Shahriar
Moderator

It is coming from WP Pro Membership which overrides WPDM button. However, I have changed button class to make it like the default one ( /wppromembership/libs/wpdm.php file members_download_link function ).

in reply to: need a helping hand #68655

Shahriar
Moderator
This reply has been marked as private.
in reply to: Bulk import docs are shockingly bad #68651

Shahriar
Moderator

Yes, I do agree with you ๐Ÿ™‚

Will update the Bulk Import doc soon.

in reply to: Bulk import docs are shockingly bad #68645

Shahriar
Moderator
This reply has been marked as private.
Viewing 25 posts - 6,451 through 6,475 (of 12,513 total)