Shahriar

Hi,

Password lock is working now on archive page too with the latest version of Download Manager.

I think you modified the template code to wrap it around col-md-4 class. But your changes will be gone when you update the plugin.

I have created a custom link template ( Card Clone ) to keep your archive page ( your pdf downloads page ) 3 columns. This template won’t be lost in plugin update process.

Only thing I did after plugin update is clearing the cache. You can try this on your other site. Let me know if that doesn’t work.

Best regards.

Hi,

Please check now. All forms are shown in the drop-down. I have removed the limit.

Best regards.

Hi, We are looking into this. Next update of the plugin will fix this issue. Thanks.

For now, Sharing is possible in the package ( though single can hold multiple files ) level only. But we will eventually add sharing on folder level too.

Please try again. License key should work now.

Hi Tony, Unlocked your key from test domain. – Best regards.

Are you using a custom template for all packages shortcode? There shouldn’t be a wpdm-download-locked class when the package is open.

Hi Emanuele, Sorry for the delay. I have removed the domains you sent. The license key should work in your new domain now.

Please try now. The key was linked to the localhost.

Hi,

Yes, you can simplify the new package form using a custom template.

Please copy the /download-manager/tpls/new-package-form.php and place it in /your-theme/download-manager/ dir. Now you can edit this template to simplify it.

This template will override the default one and plugin update won’t affect your customizations.

Thanks.

Hi,

We are adding some features in next version of File Manager add-on which will allow file sharing without emailing the user. You can check the ongoing work here https://themes.wpdownloadmanager.com/file-hosting/  ( demo/demo )

https://www.evernote.com/l/AUcaKkaEt_BK3YxH1yikCSKlo_naHujdlrYB/image.png

The new version will be released soon.

Thanks.

Please check your /plugins/download-manager/cache/ dir permissions. Thumbnail should be there if permissions are ok. You can also send FTP info in private reply so we can check this for you.

Please send me the URL to check. Looks like another plugin or theme conflicting with WPDM css.

Fixed the select dropdown issue. Please check now.

Hi,

Noted for implementation. For now, You can add the filter exactly as you suggested above. We will keep the same name to make the update compatible with your customization.

Thanks.

Please try now. We also fixed this on our side for the next release.

Hi Brian,

If you use the only filename your files have to be available in /uploads/download-manager-files/ dir ( You can upload files in this dir using FTP ). Otherwise, use fully qualified URL. In this case, only single file download will work and your file has to publicly accessible.

Please let me know if you have any other query.

Thanks.

Could you please send me a sample of your CSV file? Did you write the category slug under category column? If it is written that way category should be linked to the package.

Not sure how you are integrating with wp all import/export. But connecting two plugins might require code customization.

Hi Simone,

Please go to Downloads Settings Basic Messages panel and uncheck the “Show Only Login Form Instead of Login Required Message” option.

Then set your “Login Required Message:” option. This could be a link to the login page or just a text saying ‘Login Required’

Regards,

Hi Marko, Unlocked your license key. You can use it on your new domain now. Thanks.

I meant to ask you to reactive the temporary wp-admin login info you sent above. Or please create a new temporary user and send the login info in private reply.

Hi Christian,

Unlocked the key from the test site. You can use it on live domain now.

Thanks.

Hi Jason,

Sorry for the delay. Could you please assign the administrator role to the temp user? I need admin access to check some settings. This could be a plugin conflict issue too. We can also try installing old version to be sure if the issue is related to latest version.

Best regards.

Unlocked the key from the old domain. Please install the latest version of Download Manager if still having the invalid key issue. You can download it here https://www.wpdownloadmanager.com/user-dashboard/purchases/

Pro license will work only in 1 domain. You need Business ( 5 sites ) or Developer ( unlimited ) license to use the key in multiples sites.