Shahriar

Forum Replies Created

Viewing 25 posts - 6,376 through 6,400 (of 12,513 total)

Shahriar
Moderator

Hi,

Looks like there is an issue in ‘Export Contacts’ feature. We are looking into this. The patch will be added to next version of WPDM.

Thanks.

in reply to: Email Lock and Emails to Admin #69925

Shahriar
Moderator

Yes, you can use Download Notification add-on to get email notification when someone downloads a package. The email will contain the email form data.

in reply to: Cart and Billing Form Changes #69917

Shahriar
Moderator

If you use the wpdm_reg_form hook then extra fields will appear under the base ones. However, you can change the order by creating a new template for /download-manager/tpls/wpdm-reg-form.php file.

Please check the related documentation here https://www.wpdownloadmanager.com/doc/template-files/

Let me know if you have any question there.

in reply to: License key #69916

Shahriar
Moderator

Please try now.

in reply to: WPDM 4.6.9 bombs with BuddyPress/Rockettheme #69915

Shahriar
Moderator

Applied a patch to fix it and will be shipped with next version. You won’t face this issue anymore. Latest patch fixed this once and for all.

in reply to: New License Activated but not working #69913

Shahriar
Moderator

Could you please send temporary wp-admin login info in private reply to check the issue?

in reply to: Email lock not Working after Update #69912

Shahriar
Moderator

You can change the login form location by changing the page template. The login form is shown in the position of the download button. So, use a template where the download button is at the bottom. Or you can just create a new page template from Downloads Templates page.

You can also hide all contents from Downloads Settings Basic Access Settings When user is not allowed to download

in reply to: I can't download files once they are uploaded #69910

Shahriar
Moderator

This message is shown when there is no file attached to the package.

However, please send the login URL too.


Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the error. Maybe there is JS error on the page coming from theme or plugin.

There are no settings for this add-on.

in reply to: How can I build a search page like this? #69907

Shahriar
Moderator

Hi Raúl,

Sorry for the delayed reply.

The template file for advanced search form is located in /plugins/wpdm-archive-page/tpls/advanced-search-form.php

You have to copy this file and place it under /active-theme/download-manager/ dir and edit this new copy.

You can add the custom fields in this search form template and modify the query using /plugins/wpdm-archive-page/tpls/advanced-search-result.php template.

Here is the Template File Doc. The doc only covers how to add a custom template. Usage of custom fields is actually out of this add-on documentation scope. You can read more about custom fields here https://codex.wordpress.org/Custom_Fields

Please let me know if you have any other query.

Best regards.

in reply to: Username & License Domain Update #69901

Shahriar
Moderator

Hi Shane,

Unlocked your key from the old domain. You can use it in your new domain now.

It is not possible to change the username. We can only change the display name of the account. You have to create another account if you need another username.

Hi @pumipat, Unlocked your key.

Best regards.

in reply to: Invalid License Key (Version 4.7) #69896

Shahriar
Moderator

Hi, Your key is linked to dekanatnabburg.de Have you moved to another domain? In that case, I have to unlock the key from the current site. Let me know if that’s what you want.

in reply to: Invalid License Key #69781

Shahriar
Moderator

Please try now. Unlocked the key from the old domain.

in reply to: Getting Invalid License Key message #69779

Shahriar
Moderator
This reply has been marked as private.
in reply to: How can I build a search page like this? #69665

Shahriar
Moderator

Hi,

Please check the Advanced Search demo https://demo.wpdownloadmanager.com/wpdmpro/advanced-search/

It has keyword search option inside multiple categories. You can keep both subject and level as download category.

It is possible to modify the Advanced Search form using custom template if you want to remove any filter from there.

Best regards.

in reply to: Invalid License Key After Migrating Website #69661

Shahriar
Moderator

Hi, Unlocked the key. Please try now.

in reply to: V4.8.3 Cannot Download anymore from frontend #69616

Shahriar
Moderator

Works on my android. Could you please try with another phone?

https://www.evernote.com/l/AUcwjD56NytNJoNCa1IBAOoj2Zu0cupYAxAB/image.png

in reply to: Error after Update to 4.7.3 – again #69613

Shahriar
Moderator

Hi Eric,

The first tab shows your premium add-ons. You haven’t purchased any premium add-on yet. So, it is empty for now.

The core plugin is not shown there. You can update it from Dashboard Plugins page.

Thanks.

in reply to: Download results in 404 error #69612

Shahriar
Moderator

Please add flaturl=0 parameter in your dashboard shortcode. That will fix the 404 issue.

[wpdm_user_dashboard flaturl=0]


Shahriar
Moderator

Really sorry, didn’t mean to cause the trouble.

The #unlock issue was gone after clearing browser and WP Rocket cache. I sent you a screenshot that shows the lock is working.

 

However after the meeting ( or a time at your convenience ), please install the updated version and send me the package link where you have the #unlock issue.

You can open the package page in a new browser or computer ( where you haven’t opened the site before ) to check if new version if working as I told.

in reply to: Error after Update to 4.7.3 – again #69514

Shahriar
Moderator

Could you please try logging in again? That should refresh your purchases list.

in reply to: Download problem with all-packages. I need quick help! #69513

Shahriar
Moderator

Hi,

All packages shortcode has more customization option now. You can control the number of columns without using a custom template. Please check the documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

If you want to keep using your old template then please send FTP info in private reply. I have to check the code to suggest the required changes.

Thanks.


Shahriar
Moderator

From the latest version ( 4.7.3 ) WPDM locks are handled in a different way than it was before. The issue you are facing with the locked package can be solved by cleaning browser cache.

I have updated the plugin and tested the lock feature.

https://www.evernote.com/l/AUfc6h0YkAlErqa0EbAeopRIz4IluibpN7UB/image.png

in reply to: css table download manager is not neat #69510

Shahriar
Moderator

Please add following css in your theme’s style.css file to fix the icon position.

.wpdm-all-packages-table tr td:first-child {
padding-left: 50px !important;
}

BTW, your theme has its own Bootstrap css, you can disable WPDM Bootstrap from settings.

in reply to: Download results in 404 error #69509

Shahriar
Moderator

Hi Martin, Please send me a link to check.

Viewing 25 posts - 6,376 through 6,400 (of 12,513 total)