Shahriar

Manage your purchases, downloads, and account settings

Forum Replies Created

Viewing 25 posts - 5,051 through 5,075 (of 12,513 total)
Aug 19, 2018 at 5:38 am
#86295
Moderator
Shahriar
Staff OP

1 ) File /download-manager/libs/class.Apply.php line no 940 function updatePassword

Replaced $user = $_SESSION['__up_user']; with $user = get_user_by('ID', wpdm_query_var('login'));

2 ) Add this input in update pass form /your-theme/download-manager/wpdm-login-form.php

<input type="hidden" name="login" value="<?php echo $user->ID; ?>"/>

You don’t have to worry about this change because you are using a custom template. Plugin update won’t affect this one.

Aug 19, 2018 at 5:24 am
#86294
Moderator
Shahriar
Staff OP

Hi,

You have to install the plugins separately from Special Pack. There is an option in download page to download each plugin individually

https://www.evernote.com/l/AUdmjZpJ6J1P_a7t4MwxYuvNzKVtNYTO6BcB/image.png

Or you can unzip the whole special pack zip to get separate plugin files.

However, If you need help, Please send temporary wp-admin login info in private reply. I will install the plugin for you.

Thanks.

Aug 19, 2018 at 5:16 am
#86293
Moderator
Shahriar
Staff OP

Hi,

You can use the master download link from all downloads page. Each package has a button to generate the master download link.

https://www.evernote.com/l/AUdbmPlfkqBNe5QPADxc1TS8BAJi4rSrKWIB/image.png

By the way, You can create your grid using a custom link template. In that case, everything will be handled by WPDM automatically. You don’t have to copy and link the URLs. Custom templates are used to build a custom preview of the package/download.

Thanks.

Aug 19, 2018 at 5:05 am
#86292
Moderator
Shahriar
Staff OP

Hi,

A new version of MailChimp Add-on has been released. We updated the MailChimp API client to fix the issue with the list.

Thanks.

Aug 19, 2018 at 5:03 am
#86291
Moderator
Shahriar
Staff OP

You can use the orderby parameter to sort files by title,

[wpdm_tree download_link=1 orderby=title order=asc]

Aug 19, 2018 at 4:44 am
#86289
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Aug 19, 2018 at 4:41 am
#86288
Moderator
Shahriar
Staff OP

Hi,

Please send me the page URL to check the issue. Maybe font awesome file is missing there. Check your WPDM setting and enable font awesome if it is deactivated.

Thanks.

Aug 19, 2018 at 4:39 am
#86287
Moderator
Shahriar
Staff OP

Hi,

The file is there. Otherwise, the add-on won’t work in the first place.

Could you please check the plugin dir for the file after getting this warning? It should be available in this path /plugins/wpdm-amazon-s3/aws/aws-autoloader.php

https://www.evernote.com/l/AUfoYwPN7ghAhrg3oBUtDLKJfzpl70gbF1UB/image.png

Let me know the update.

Thanks.

Aug 19, 2018 at 4:33 am
#86286
Moderator
Shahriar
Staff OP

Hi,

We haven’t change the file directory. Please deactivate and re-activate Download Manager. If your upload dir is missing that should solve the issue by creating it.

Send temporary wp-admin login info in private reply if that doesn’t fix it.

Thanks.

Aug 19, 2018 at 4:27 am
#86285
Moderator
Shahriar
Staff OP

Hi,

Sorry for the delayed reply. It is not possible yet using the Download Manager.

There is another approach. We have an add-on named PAD Importer ( https://www.wpdownloadmanager.com/download/wordpress-pad-importer/ ) which collected all software info from a PAD file. If you have the PAD file you can use this solution.

Best regards.

Aug 19, 2018 at 4:21 am
#86284
Moderator
Shahriar
Staff OP

Hi,

The issue was coming from your theme.

The exact location is /wp-content/themes/kiddo-turf-parent/framework/core/INTERFACE.php:168 Even when Download Manager is inactive the site crashed when visiting the add new page or post screen.

I have commented the line which fixed the issue. But you should consult your theme provider to get a permanent solution.

Thanks.

Aug 19, 2018 at 3:59 am
#86283
Moderator
Shahriar
Staff OP

1 ) I have created a custom page template which shows the full sized thumbnail. You can use it to show the original thumbnail in package details page.

2 ) Couldn’t find the “Goodtime Bakery” download in the provided link. Are you setting the featured image using JPG file or attaching it as a file available for download? Please send me a package link where you have faced this issue.

Thanks.

Aug 15, 2018 at 7:44 pm
#86252
Moderator
Shahriar
Staff OP

Hi,

Your files have to be on the server not on local machine.

If files are in /wp-content/uploads/download-manager-files/ dir, just write the filename(s) separated by comma under files column. Otherwise, you have to write the full path.

Let me know if you have any further query on this.

Thanks.

Aug 15, 2018 at 7:40 pm
#86251
Moderator
Shahriar
Staff OP

Could you please send temporary wp-admin login info in private reply? I have to check your installation.

Aug 15, 2018 at 7:35 pm
#86249
Moderator
Shahriar
Staff OP

No, you can add or remove files from the attached dir. No need to update package after that. Download always serves all files that are available in the dir.

Aug 15, 2018 at 7:33 pm
#86248
Moderator
Shahriar
Staff OP

It is not possible to apply this from a child theme. But we will add this in core theme in next update. Thanks.

Aug 15, 2018 at 7:31 pm
#86247
Moderator
Shahriar
Staff OP

Yes, you can remove the details page link. Clone the template you are using now. Then replace [page_link] with [title]. That should do the job. You can create the custom template from Downloads Templates page.

Please send temporary wp-admin login info in private reply if need help.

Aug 15, 2018 at 7:03 pm
#86246
Moderator
Shahriar
Staff OP

Please send me the file as a zipped format. Or upload it somewhere ( i.e. wetransfer ) and send the download link.

Aug 15, 2018 at 6:58 pm
#86244
Moderator
Shahriar
Staff OP

Hi,

The pop issue is related to the active theme. It is preventing the Bootstrap popup, though not sure why. Your theme provider might have a better answer about this. I tested the pop up with a default theme. It worked there.

However, you can use the embedded form style until the popup issue resolved. You can use any page template with [download_link_extended] template tag to apply the embedded form.

Thanks.

Aug 15, 2018 at 9:14 am
#86238
Moderator
Shahriar
Staff OP

Looks like PHP session is not working properly there. I encountered the reported issue this time though it worked fine in my previous check. However, I have applied a different approach to identify the user in Update password process. Now it works fine in my test. Please let me know if it still not working on your side.

Aug 14, 2018 at 6:41 pm
#86222
Moderator
Shahriar
Staff OP

Unlocked the key. You can apply the key in your new domain now. Thanks.

Aug 14, 2018 at 6:40 pm
#86221
Moderator
Shahriar
Staff OP

I have unlocked the license key linked to the order id you sent above. Please send me your license key in private reply if still getting the error.

Aug 14, 2018 at 6:17 am
#86206
Moderator
Shahriar
Staff OP

The stand-alone orders page ( [wpdmpp_purchases] ) is using the old style and hasn’t been updated yet. The screenshot I sent you was from Dashboard page ( [wpdm_user_dashboard fav=1 flaturl=0 captcha=0 signup=1] ) which has a purchases tab to access all orders.

Aug 14, 2018 at 6:11 am
#86205
Moderator
Shahriar
Staff OP

Hi,

We are really happy to have the opportunity. Thanks a lot for choosing our products.

You can rate Download Manager here.

Best regards,
Shahriar

Aug 13, 2018 at 4:26 pm
#86198
Moderator
Shahriar
Staff OP

– Please install the Image Button add-on to use Image or Bootstrap buttons. https://www.wpdownloadmanager.com/download/wpdm-image-button/

– Social Icons are visible now.

Viewing 25 posts - 5,051 through 5,075 (of 12,513 total)