Shahriar

Please send temporary wp-admin login info in private reply to check the issue. Also, install the latest version ( 4.7.8 ) of the plugin.

1 & 2 ) Both of these not possible yet. But noted for implementation. We will try to ship it with the next release of Download Manager.

That means something is wrong with server config.

Are you hosting on Pantheon? If that’s the case installing this plugin https://wordpress.org/plugins/wp-native-php-sessions/ will fix the issue. This plugin is provided by Pantheon to fix this exact issue.

Hi,

Sorry for the delayed reply. It is not possible yet. But your suggestion is noted for implementation.

Thanks.

Hi,

You can use this template tag [video_player_600] in a custom link/page template to show video player. The number is adjustable to match your requirement. It sets the player width.

There is a built-in page template with the video player. You can use that or create your own template from Dashboard Downloads Templates page.

Thanks.

Please check now. I have added a patch to fix the theme conflict with accordion.

Please set the file cart page in Downloads Settings Basic File Cart Settings option. That should solve this issue.

Please use the following CSS with your custom color code to change the cofirmation box style,

.w3eden .alert.alert-success[data-title]{
    border-top: 27px solid #2ECC71 !important;
}
.w3eden .alert.alert-success {
    background: #2ECC711A !important;
}
.w3eden .btn-success {
    background-color: #18ce0f;
    color: #FFFFFF;
}
.w3eden .btn-success:hover{
    background-color: #1beb11;
}

Actually, I was testing with an unreleased version where we added the frontend support. I have installed it on your site and that fixed the issue.

Hi,

You can edit the /download-manager/libs/class.FileList.php file to modify the [file_list] and [file_list_extended] template tags. But this changes will be gone after plugin update.

So, the best option is creating custom template tags using wdm_before_fetch_template filter ( https://www.wpdownloadmanager.com/doc/filter-reference/wdm_before_fetch_template/ )

To modify the style of [file_list] template tag copy the Table function from /download-manager/libs/class.FileList.php and link it to your filter. Then add your customizations in the new Table function.

You have to add the code to your theme or child theme’s functions.php file.

Thanks.

Unlocked your key. It should work on the new domain now.

You have to clone the template to customize the layout. You can do it from Downloads Templates page. Please check this post about template customization https://www.wpdownloadmanager.com/building-a-wordpress-download-manager-link-template-from-scratch/

You can add any custom CSS in your cloned template ( custom template ). So, yes it is possible to make the title responsive.

HI,

You will find complete documentation of Download Manager here https://www.wpdownloadmanager.com/docsfor/download-manager-pro/

However, if you want I can install the plugin for you. Please send temporary wp-admin login info in private reply in that case. Also, let me know if you have any feature specific question.

Thanks.

You have the Pro version now.

I have updated package setting and lock option of this package http://it-ebs.co.uk/download/gdpr-data-map-hr-without-software/ Allow Access is set to All Visitors and activated email lock from Lock Options Tab.

Collected email address are listed in Dashboard Downloads Subscribers page.

Now users will be asked to provide their name and email address before download.

Maybe no category has been assigned to those packages. Please check a package to be sure. Or send temporary wp-admin login info in private reply so we can do it for you.

Maybe a plugin conflict. Does it show any error details? If not please send me the PHP error log file.

Another possible reason is the old PHP version. Download Manager requires PHP >= 5.4

Please check now. Default Values are working in frontend too.

Please send temporary wp-admin login info in private reply. Maybe changing output buffering setting will make a difference.

Don’t wrap the category names in quotes. Just separate them using the comma if there are more than one. Please check the following sample.

Please send temporary wp-admin login info in private reply. We will set it up like the demo for you.

Hi,

I have created another link template. The design is the same as your custom template. Just replaced [download_link] tag with the following code,

<a href="[download_url]">[link_label]</a>

I tested this template with your first package on this page https://nwzg.de/nwzg-gesundheitsbrief/. It worked.

So, you can update link template for all your packages to solve the download button issue. Or you can add a template parameter in your shortcode to override the link template from package settings. The template value should be the id of template you want to apply.

e.g. [wpdm_package id=24 template="5ba9485fe0687"]

Thanks.

It seems another font awesome CSS is using the same style id when registering the style. You can manually change the WPDM font awesome if you want to load both instances font awesome.

To do that you have to change font-awesome to wpdm-font-awesome on line no 303 and 304 in /plugins/download-manager/download-manager.php file.

https://www.evernote.com/l/AUfpYY-rTAhGkquNCJ9M11hHXI3IzdPIIxkB/image.png

Looks like the issue is generated from FB Share and Pinterest Lock add-on. We are checking these in detail and releasing an update soon to fix the issue. I have deactivated those add-ons for now. The page is loading normally after that.

Login info is not working. I guess you removed it as you have marked the ticket as resolved.