Forum Replies Created
The template name ‘Single Column’ refers to the structure of different package info in a single column. Like description and attached files are not placed in 2 different column in a single row.
The 3 columns you are seeing there is just a single section of the package, attached files. If you want a single column in that section too, then user template tag [file_list] instead of [file_list_extended]
I have updated your custom template and made this change. Check the changes in the package page and let me know what you think. This also fixes the title truncated issue.
Hi,
The issue is related to your mobile app. Maybe it is not processing javascript properly that sends the download request after the countdown. I have no way to debug the app how it is sending the request.
Most probably it is not clearing the page cache. As a result, sending a request for a previously downloaded file. Please ask your app developer to check the issue and to make sure to load a non-cached version of the countdown page.
Thanks.
Sorry, not clear. Do you mean, user download limit is not working with guest user?
Please send FTP info. I have to check if this is related to directory permission. Also, please check your PHP error log and send me the latest entries or just send the error log file.
Can I disable other plugins temporarily to check if there is any plugin conflict?
No need to use the package_dir column if you are not attaching directory to the file. If your files are stored in /uploads/download-manager-files/ directory just list file names under files column.
Your CSV file worked in my test without any issue. Created two packages from 2 rows. In your file, there are lots of unnecessary columns. You can delete those columns to make it simple or just use the following CSV file as a template.
If you want me to check any issue on your site, please send temporary wp-admin login info in private reply.
Please install TinyMCE add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) and insert shortcode using it. That will ensure that there is no error in the shortcode. This add-on provides a visual way to insert the shortcode.
To show all downloads in al tabular format use this shortcode,
[wpdm_all_packages items_per_page="10"]
Frontend shortcode [wpdm_frontend] is not for showing packages to the users. This shortcode provides a way to manage downloads as admin from the frontend.
We made some modification in the demo version of the Crypton theme. I have installed the demo version on your site. Sending the download link in private reply in case you need a fresh copy in the future.
Okay, no worries. Just let me know when you are switching to the final domain.
There shouldn’t be more than one column with this template. Could you please send temporary wp-admin login info in private reply to check the issue?
You are right about the pagination issue that minimizes the number of packages per page due to the access limits. We will check the issue in next release of Archive Page add-on. For now, you can just set the option to Hide only download link if you think the pagination is confusing for users.
The div will be added automatically when using a template. You can generate a download URL from all downloads page then add that link with package title in this case. It will keep the link in the same line.
You can use a language category as you mentioned above. That’s the most intuitive way of handling this situation. Then use a separate accordion shortcode only for this category.
Please send temporary wp-admin login info in private reply to check the issue.
To show the single file download buttons you have to use a template that has [file_list] or [file_list_extended] template tag. You can clone the template you are using now. Then add the file list tag in your custom template to show single file download buttons.
If you send temporary wp-admin login info in private I can set up a demo package for you.
It is possible to make the background transparent using custom CSS. That will show only the text. This way is the easy option. Otherwise, a custom template tag is required.
Hi,
Sorry for the delayed reply.
I think you don’t need the Simple Membership plugin. Because Download Manager can control the access based on core WordPress user roles.
If you are already using the Simple Membership on your site for other reasons then it’s okay too. WPDM won’t create any conflict. You can use it for login although WPDM has login/sign up shortcodes.
When creating a download package/post just set the allowed roles who can access the package. You can use category to define which suppliers are providing materials of the current package. Then use the WPDM category filter to filter packages by a supplier.
Let me know if anything seems confusing or have any further query. You can also check the documentation to get a clear idea of how WPDM works https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
Thanks.
I got the purchase confirmation email after successful checkout. Maybe in your case, the mail has gone to your spam folder.
https://www.evernote.com/l/AUcy8Wsr3GxIkZwCa8yPiqYz-AdO3G2kqjQB/image.png
The customer doesn’t have to create an account if you enable guest download. If you have to create a page with [wpdmpp_guest_orders] shortcode to serve guest download. Then set this page as Guest Order Page in Premium Package settings.
The customer will see a guest order page link under the login form. So, both options are open. He/she can either log in or go to the guest order page for instant download.
1 ) Maybe this is package access settings issue. Have you set proper roles in package access settings?
2 ) It was a bug in the page template ( Single Column, Flat ). We have corrected in for the next version which is coming soon.
But I can add the patch now on your site. Please send temporary wp-admin login info in private reply if you want me to add the patch and check the download button issue.
Thanks.