Shahriar

In that case, use the TinyMCE Button add-on ( https://www.wpdownloadmanager.com/download/advanced-tinymce-button/ ) to insert the shortcode. You don’t have to remember the shortcode when using this add-on. Just select the package you want to insert, the add-on will do the rest.

Do you have guest downloads on your site? For guest downloads, there is no record of Username, email. So, those fields will be empty.

Sorry for the delayed reply. Could you please re-check the login info? Looks like the user has been deleted.

Hi,

You can download the installable zip files of products here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

Could you please send temporary wp-admin login info? I can install the updated versions for you. Please send your order id too.

Thanks.

You can replace the title in cols with page_link to link the details page with the title. But template customization is required to add the download link in the title.

You have to copy the /download-manager/tpls/wpdm-all-downloads.php file and place it in the /active-theme/download-manager/ directory.

Then replace echo "<strong>".get_the_title()."</strong><br/>"; with

echo "<a href='".\WPDM\Package::getDownloadURL($data['ID'])."'><strong>".get_the_title()."</strong></a><br/>"; in the new template.

Bootstrap issue. I have activated Bootstrap there. Please check now.

Maybe it was the same Bootstrap issue you faced with category shortcode columns. Could you please try again?

WPDM Bootstrap CSS was deactivated on your site which is required for diving columns. After activating Bootstrap now columns are working fine.

You can deactivate the WPDM Bootstrap if your theme has its own version of Bootstrap.

Download stat is working now in Pro version.

In your case, the stats were not recorded because you were downloading via the single file download button and there is an option to ignore the record when downloading a single file. I have set the option to count the downloads even when downloading single files.

https://www.evernote.com/l/AUd3ICVQj3NEFa_y0md_b5d5Zvjp9sKvbNsB/image.png

Now, stats will be updated in both single file or whole package download. If you want you can disable the single file download from settings. The option is right below the single file count option.

The free version has ability add only single file per package where Pro version can add multiple files in a single package.
I have installed Image Button add-on to beautify the download buttons. You can change the button from settings.

Added more CSS in the custom template to control category font and remove underline from the title. Nothing but tweaking CSS here and there.

Category widget doesn’t support templates. We will add the feature to our side too, so it doesn’t get lost.

No, WPDM doesn’t control the title as the plugin is using theme’s single.php template to show package details. This part is controlled by the theme.

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Please try now.

Looks like your theme is adding some javascript which is removing the click action from download button. Try using jstable=0 in your shortcode to check if that has any impact on the situation.

If that doesn’t work, please send temporary wp-admin login info in private reply, so I can test a different approach to generate the download button.

Please ask your server support to enable cURL. That should fix the license verification issue.

If you want I can activate the license manually but activating cURL is a better option.

Unlocked your key from staging site. Please try now.

I have tested both versions of Dropbox add-on. Worked fine without any issue. Could you please send me your package link to check the download? If it is possible, send temporary wp-admin login info too in private reply.

How are you using the shortcodes? Are you inserting individual package shortcode in different pages? If you have lots of packages it is better to use category or all packages shortcodes.

There are some shortcodes which produce multiple packages based on provided parameters. You can check all shortcode here https://www.wpdownloadmanager.com/doc/short-codes/

Please try setting order="DESC" instead of order="desc"

I tested with the email download link option too. That also worked fine as it did on your test. It is tough to solve an issue that I can’t reproduce. But the good thing is you are using instant download now, so I hope that solves the issue for those random users who faced the link expired error.

As I mentioned in my first reply, the template parameter was missing in your accordion shortcode. A have added the parameter template="51cbe58632cb3", now the correct template is being rendered.

The font and color don’t match with the preview because in frontend there are many CSS added by other plugins and theme which affects the style. Added some custom CSS in your Theme Options Custom CSS to modify the color and font.

Unlocked the key. Please try now.

The release date is not decided yet. But we will release it asap.

Looks like simple search is working fine. I have tested it here https://staging1.partnerinsight.smithsdetection.com/simple-search/