Shahriar

Forum Replies Created

Viewing 25 posts - 3,601 through 3,625 (of 12,513 total)
Jan 16, 2019 at 8:17 pm
#92457
Moderator
Shahriar
Staff OP

Works fine in my setup. Please check if this is related to a conflict with another plugin. Send login info if you think the issue is related to the latest version.

Jan 16, 2019 at 8:15 pm
#92456
Moderator
Shahriar
Staff OP

I uploaded the zipped file of the Download Manager. Didn’t face the reported issue in that approach.

Jan 16, 2019 at 8:13 pm
#92455
Moderator
Shahriar
Staff OP

Most probably your WP Video Robot plugin is modifying the query using pre_get_posts hook which affecting the WPDM Query result. Please ask the plugin author to check the issue. As the issue is created by the Video plugin it has to be solved from there and they will know better where to look in their code.

Jan 16, 2019 at 7:30 pm
#92452
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue.

Jan 16, 2019 at 7:29 pm
#92451
Moderator
Shahriar
Staff OP

Please send temporary wp-admin login info in private reply to check the issue. Most probably a permalink related issue.

Jan 16, 2019 at 7:27 pm
#92450
Moderator
Shahriar
Staff OP

Then disable only front CSS.

We will fix the forum notification email asap.

Jan 16, 2019 at 7:24 pm
#92449
Moderator
Shahriar
Staff OP

1 ) Use the core WordPress editor when you using WPDM TinyMCE add-on.

2 ) Using the following shortcode in the archive demo link you sent above.

[wpdm-archive button_style="secondary" link_template="link-template-panel" order_by="post_title" order="asc" items_per_page="10" cols="2"]

The shortcode is coming from WPDM Directory Add-on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Jan 16, 2019 at 7:21 pm
#92448
Moderator
Shahriar
Staff OP

Hi,
You are using the free version of WPDM there. But PDF Viewer requires the Pro version. Please install the Download Manager Pro and set Single Column with Doc Preview as page template. Then the PDF viewer will be visible to private downloads.

Thanks.

Jan 16, 2019 at 7:07 pm
#92443
Moderator
Shahriar
Staff OP

1 ) Stopped the redirect by selecting ‘None Selected’ in Settings Frontend Login page option.

2 ) Created a sample login page here https://www.zookdisk.com/login/ Used the following shortcode there. After login user is redirected to the homepage. You can change the URL of the redirect parameter.

[wpdm_login_form logo="https://www.zookdisk.com/wp-content/uploads/2018/02/ZOOK-LOGOS.png" redirect="https://www.zookdisk.com/"]

Jan 16, 2019 at 6:42 pm
#92442
Moderator
Shahriar
Staff OP

Do you mean on this site? You can reset the password using lost password page https://www.wpdownloadmanager.com/user-dashboard/?action=lostpassword It sends an email with a reset link.

Jan 16, 2019 at 6:37 pm
#92441
Moderator
Shahriar
Staff OP

Please install the following version of S3 add-on. The new version doesn’t save the key in right meta. We will release a fix for this soon.

https://www.dropbox.com/s/dgbwlmerlnr1nzp/wpdm-amazon-s3-v.2.7.0.zip?dl=0

After saving the key using this version, you can install the new version or keep using the old version for now.

Use the Amazon S3 meta box in edit package screen to upload or add files. The S3 Browser page is still in beta.

Jan 16, 2019 at 6:37 pm
#92440
Moderator
Shahriar
Staff OP

Please send me the order id or license key.

Jan 16, 2019 at 6:34 pm
#92439
Moderator
Shahriar
Staff OP

I don’t know where it is coming from. Maybe one of your plugins is adding this. However, you can add the following CSS to Customize Custom CSS to change the color,

body { color: #777 !important; }

Jan 16, 2019 at 6:30 pm
#92438
Moderator
Shahriar
Staff OP

Do you see any error during download? Does it complete normally? Please send me a package link to check.

Jan 16, 2019 at 6:28 pm
#92437
Moderator
Shahriar
Staff OP

Please check the reply above.

Jan 16, 2019 at 6:27 pm
#92435
Moderator
Shahriar
Staff OP

Looks like you have found the answer. However, let us know if facing any other issue.

Jan 16, 2019 at 6:26 pm
#92434
Moderator
Shahriar
Staff OP

Looks like you are using an older version of Download Manager. Please install the latest version. You can download it from your download area. Or send temporary wp-admin login info in private reply. I will install it for you.

Jan 16, 2019 at 6:24 pm
#92433
Moderator
Shahriar
Staff OP

Just let us know when you are switching domain. We will unlock the key from your old domain. Then you can use the same key in your new domain.

Jan 16, 2019 at 6:21 pm
#92432
Moderator
Shahriar
Staff OP

Changing the button text requires code update,

https://www.evernote.com/l/AUdmfhxioBZEObaPAV7bFzjU889smoxfrl0B/image.png

Jan 16, 2019 at 6:05 pm
#92430
Moderator
Shahriar
Staff OP

Looks like the popup has some kind of conflict with your theme js. Please use the Single Column Image Top Extended page template to apply the embedded form instead. Downloads work with embedded form. Check this example https://presupuestos.percar.es/presupuestos/jose-antonio-audi-a5/

Jan 16, 2019 at 5:53 pm
#92424
Moderator
Shahriar
Staff OP

All strings should be available in WPML string translation module. You can also use the language file /download-manager/languages/download-manager.pot to create the translation file.

Jan 16, 2019 at 5:47 pm
#92422
Moderator
Shahriar
Staff OP
This reply has been marked as private.
Jan 15, 2019 at 10:06 pm
#92368
Moderator
Shahriar
Staff OP

Unlocked the key. Please try now.

Jan 15, 2019 at 10:02 pm
#92367
Moderator
Shahriar
Staff OP

Unlocked the key.

Jan 15, 2019 at 10:01 pm
#92366
Moderator
Shahriar
Staff OP

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Viewing 25 posts - 3,601 through 3,625 (of 12,513 total)