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Shahriar

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Viewing 25 posts - 276 through 300 (of 12,510 total)
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Dec 4, 2019 at 4:15 pm in reply to: Lock Options Problems #116160

Shahriar
Moderator

PLease send me the error log file.

Dec 4, 2019 at 4:12 pm in reply to: Problem: displaying categories #116158

Shahriar
Moderator

Activated Bootstrap 3 https://drive.google.com/uc?id=1kfQ-Q4Qz12eQh6XqrGeMM2Fn4fKCMvUx Working now.

Dec 4, 2019 at 4:00 pm in reply to: Subscribers do not show up in Mailchimp #116156

Shahriar
Moderator

Please check if double opt-in is active in Downloads > Settings > MailChimp Tab. Disable it if it is active. Also try submitting a new email address in the email lock. If still can;t make it work, please send temporary wp-admin login info in private reply.

Dec 4, 2019 at 3:56 pm in reply to: Accordion Not Working after WP 5.3 Update #116155

Shahriar
Moderator

Activated Bootstrap 3 from User Interface and enabled Bootstrap CSS. Now accordion is working again. Please check and let me know if still not working on your side.

Dec 4, 2019 at 3:43 pm in reply to: Can’t View Categories #116154

Shahriar
Moderator

Replace line no 676 in /download-manager-libs/class.Apply.php with the following code,

if(preg_match("/\/download\/([\d]+)-([^\/]+)\/(.+)/", $_SERVER['REQUEST_URI']) && 1==2 ){

https://drive.google.com/uc?id=1oVoKk8bN8rs7YTvPjDZ9iqJ3d8nRp1e_

We will also add a patch in next release to fix this issue.

Dec 4, 2019 at 3:22 pm in reply to: FileCart Addon – Email feature sending two emails, one being a cache file #116131

Shahriar
Moderator

Hi, Got only one email and the download link was functional. Could you please try again?

Dec 4, 2019 at 2:53 pm in reply to: Stripe Payment Issue and Membership Plugin #116127

Shahriar
Moderator

Your “Test Webhook Signing Secret:” is empty. I see you have the live value there but I didn’t test live payment. Save the “Test Webhook Signing Secret:” and try a sandbox payment. Let me know the update.

Dec 4, 2019 at 2:42 pm in reply to: Website + Admin area of WP running really slow #116125

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.

Dec 4, 2019 at 2:41 pm in reply to: Archive Page Styling Issue #116124

Shahriar
Moderator

Please send temporary wp-admin login info and archive page URL in private reply.

Dec 4, 2019 at 2:40 pm in reply to: Control Size of Image in Link Template #116123

Shahriar
Moderator
This reply has been marked as private.
Dec 4, 2019 at 2:39 pm in reply to: Setting “Login” page replaces actual Login shortcode. #116121

Shahriar
Moderator

Are you using any custom template for the login page https://new.synthetex.com/login/ ? I mean did you override any WPDM template file? Please allow the temp user access to plugins editor, I have to edit code debug the issue.

Dec 4, 2019 at 2:08 pm in reply to: Assigning Two Buttons to a Product #116119

Shahriar
Moderator

I can’t recreate this error on my setup.

Please try replacing home_url with site_url on /wpdm-premium-packages/templates3/metaboxes/wpdm-pp-settings.php

Dec 4, 2019 at 1:56 pm in reply to: Resource loading error on some packages (Error 404) #116117

Shahriar
Moderator
This reply has been marked as private.
Dec 4, 2019 at 1:50 pm in reply to: WPDM Backend Style not loading after Update ( Err 500 & Jquery Error) #116114

Shahriar
Moderator

If all files are there, then your server is blocking some CSS and js files. Please ask server support to help you with this issue.

For example, when requesting https://www.hasenbichler-kaelte.at/wp-content/plugins/download-manager/assets/bootstrap3/css/bootstrap.min.css server is responding with 500 Internal Server Error but it should just send the CSS.

https://drive.google.com/uc?id=1LOY6GUBDRgyA-85ys8_ErOIRN5rSfhDb

You could also try installing plugins directly from Plugins > Add New page by uploading the zip file. You have to increase the max upload file size limit before doing that.

Dec 4, 2019 at 1:41 pm in reply to: Attached file is missing/deleted #116112

Shahriar
Moderator

@savvasha, Please create a new ticket and send login info there as a private reply.

Dec 3, 2019 at 6:57 pm in reply to: Download Manager Error #116048

Shahriar
Moderator

Works on my test, please clear your browser cache. I have cleared the server cache.

https://drive.google.com/uc?id=1cVlKeAztYBmfvgMhc0zTBuwXRufc_6y8

Dec 3, 2019 at 6:52 pm in reply to: Redirect after login loop #116047

Shahriar
Moderator

Hi Alex, Please create a new ticket and send temporary wp-admin login info there as a private reply.

Dec 3, 2019 at 6:51 pm in reply to: Resource loading error on some packages (Error 404) #116046

Shahriar
Moderator

The download is working now for me. Please clear the browser cache if it is not working for you.

https://drive.google.com/uc?id=1IwL0oB85rlAcJCVcnLHFG9NMCW-nImnd

Dec 3, 2019 at 6:44 pm in reply to: Pagination Not Working Well #116045

Shahriar
Moderator

One possible solution is setting a fixed heigh for the title div of your link template. Remove the CSS and try this approach, let see how it looks. If you are using a custom link-template there edit it to set a fixed height. Set the height for first .list-group-item div.

https://drive.google.com/uc?id=12tL4G7tiHEIk4sB67pZ3_hdIjvd_d9pm

Dec 3, 2019 at 6:34 pm in reply to: Issue loading ‘wpdm-front4-css’ #116044

Shahriar
Moderator

Please try reinstalling Download Manager using a fresh copy from here. Send temporary wp-admin login info in private reply if that doesn’t fix the issue.

Dec 3, 2019 at 6:30 pm in reply to: Customize Our Download Manager For Our Site #116043

Shahriar
Moderator

Sorry for the delays. We will get back to you asap. Will reply from customization address.

Dec 3, 2019 at 6:26 pm in reply to: Restriction Not Working #116041

Shahriar
Moderator

Please check now. Another plugin was processing the the_content filter after WP Pro Membership. I have changed the processing queue to take control of the content.

Dec 3, 2019 at 6:14 pm in reply to: Stripe Payment Issue and Membership Plugin #116038

Shahriar
Moderator
This reply has been marked as private.
Dec 3, 2019 at 6:05 pm in reply to: Download Manager Error #116036

Shahriar
Moderator

Did you save settings after selecting Bootstrap 3? Please send login info in private reply if you can’t find a solution.

Dec 3, 2019 at 6:04 pm in reply to: You are not allowed to download. #116034

Shahriar
Moderator

Add autologin=true parameter in your registration shortcode. That will auto login user after signup.

[wpdm_reg_form] – User Registration Form Short-code

Viewing 25 posts - 276 through 300 (of 12,510 total)
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