Forum Replies Created
Currently, the terms lock doesn’t protect the single file download links. For the time being, you have to disable single file download when using Terms Lock.
Use a custom link template. You can clone the current template from Downloads Templates page. From your cloned template remove the [download_link] template tag. That will remove the download button. You have to use this template with the category shortcode. So, make sure to update your shortcode after creating the custom template.
Are you using this shortcode [wpdm_simple_search]? Have you activated the archive page add-on? Please send temporary wp-admin login info in private reply to check the issue.
Disable Font Awesome from Downloads Settings User Interface Tab. That should fix the issue. Your theme is loading its own Font Awesome.
The download works when I am logged in. But getting 404 as a guest user. The reason behind it your homepage tools.mkt-edge.com is also returning 404 for a guest user. I think it is a server cache related issue. Try clearing server cache or just fixing the homepage 404 will fix the download issue too. You can ask your server to help you with the cache. there is no cache plugin so the caching coming from the server level.
Hi,
That option comes from WPDM Directory Add-on ( Archive Page add-on ) https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
Either you don’t have this add-on or your add-on is inactive. That’s why the settings in empty.
Thanks.
Please send temporary wp-admin login info in private reply to check the issue.
Your custom login registration add-on had a deprecated function. I have updated it and the page is loading fine now. let me know if there is any other issue.
Working now. Make sure to clear the browser cache before the test.
jQuery(window).on('load', function() {
jQuery('.wpdm-cat-tree .btn-primary').on('click', function(){
var cid = jQuery(this).attr('href');
var pattern = /collapse/;
var exists = pattern.test(cid);
if(exists){
jQuery('.wpdm-dropdown-menu').addClass('collapse');
jQuery(cid).removeClass('collapse');
}
});
});
How are you showing them in link template? Maybe it is possible to show those fields in the backend using Advanced Custom Fields add-on.
Replied to your another ticket about this issue. Please continue the discussion there.
Hi David,
Sorry about that. Somehow we missed this ticket https://www.wpdownloadmanager.com/support/topic/use-wpdm-for-second-url/ I have replied there now and to your other tickets.
Thanks.
Maybe you are using an older version of PHP. Please try updating to version 7.1
Please try switching the “Resumable Downloads” and “output buffering” option from WPDM Basic settings.
I ran another test using the attached CSV,
For category try using a shorter name. Maybe some kind of limit is being applied by another plugin. I tried category-from-csv as category name and it was created successfully.
File names were set successfully. Write under file_titles column.
The access is working fine too. The access in your screenshot is coming from another plugin. WPDM doesn’t show the access on all packages page. Check package settings meta box this option.
I have created a new custom link template “Call to action 3 clone”. Used this template in your shortcode here https://swisseye.com/de/produktkatalog/alle-produkte/verglasbare-sportbrillen/c-shield/
[wpdm_package id='29274' template='5cce90b1a729b']
The download is working now.
Please get your sandbox API credentials from here https://developer.paypal.com/docs/classic/lifecycle/sb_credentials/
About the twitter lock, have you added your site URL in “Callback URLs” field in APP Settings?
1 ) Looks like another author can access the edit package screen, we will fix it in soon. Updating the package is not possible though, you can check it by updating a package and reloading the page.
2 ) The category issue is related to your custom template wpdm-add-new-file-front.php Please copy that part ( category meta box ) again from the original template.
Hi,
Are you using the Default Values add-on? Please send temporary wp-admin login info in private reply to check the issue.
Best regards.
You can use a custom template for this iframe. Copy the template from /download-manager/tpls/lock-options/email-lock-form.php and place it in /child-theme/download-manager/lock-options/email-lock-form.php location. Then add your custom style in this new template file.