Shahriar

Forum Replies Created

Viewing 25 posts - 2,526 through 2,550 (of 12,513 total)

Shahriar
Moderator

Please check my reply above.

in reply to: Change License Key to a different domain #96911

Shahriar
Moderator

I see you key is linked to downloads.thepeoplesnote.com now. Maybe someone else from WPDM team unlocked the key associated with order #5cba78673bc0f

in reply to: WPDM & Profile Builder Hobbyist #96910

Shahriar
Moderator

If you are using another plugin for login/signup process it’s okay. WPDM provides those options but it’s your choice if you want to use those or something else.

WPDM saves profile info in user meta under __wpdm_public_profile key. So, you can retrieve the data using this key if you want to embed the data somewhere else.

in reply to: WPDM Problems under WordPress 5.2 & PHP 7.3.5 #96909

Shahriar
Moderator

Hi,

The SIte Health errors don’t create an issue with the plugin functionalities. Everything will work 100% even with those errors. But we are aware of those errors and as you have noticed, already fixed those in the free version. Will also add the patch in Pro soon.

Please send temporary wp-admin login info in private reply to check the frontend uploader issue.

Thanks.

in reply to: PDF Viewer Popup #96908

Shahriar
Moderator

If you are using the PDF Viewer add-on then you can link the embedded page to a button. If it is the normal doc preview you are referring to then it is possible to open the pdf in a new tab by modifying the link template. Send me the page link to get little more context on your use case.

in reply to: Additional link for Editor role #96907

Shahriar
Moderator

You have to perform the following code changes in the /download-manager/admin/menus/class.Packages.php file on line 231,

Change WPDM_ADMIN_CAP to 'edit_others_posts' ( must keep the wrapping single/double quote )

in reply to: customization of toolbar WordPress PDF Viewer #96886

Shahriar
Moderator

You can use the following CSS to change the button colors. Adjust the color code to match your style.

.w3eden .btn-info {
    color: #fff;
    background-color: #5bc0de !important;
    border-color: #46b8da !important;
}

Changing the dropdown requires code customization. Send temporary admin login in private reply. I will do it for you.

in reply to: link download error #96885

Shahriar
Moderator
This reply has been marked as private.
in reply to: WPDM on subdomain not showing package page #96884

Shahriar
Moderator

Activate Download Manager on each subdomain separately. Please send temporary admin login info in private reply if that doesn’t solve the issue.

in reply to: Set category access to specific users #96883

Shahriar
Moderator

Maybe there is a JS error on the page. You can send temporary wp-admin login info in private reply so I can check this. Or try deactivating other plugins/switching theme to find out where the issue is coming from.

in reply to: Invalid key after migration #96882

Shahriar
Moderator

@thor, Please send me your order id or license key.

in reply to: Automating adding uploaded files #96881

Shahriar
Moderator

That’s not possible yet. But I will check if there is a way to implement this option.

in reply to: Pre-Paid Credits bad implementation #96880

Shahriar
Moderator

We released an update of the add-on on the April 24th. Please try that and let us know what you think.

in reply to: Popup not working in IE #96879

Shahriar
Moderator

IE doesn’t support the latest features of Javascript which is used in the popup. If you want to make the lock IE compatible then use the embedded form. In your link template, you have to replace [download_link] with [download_link_extended] to use an embedded form instead of popup.

in reply to: Downloads area appearance broken #96805

Shahriar
Moderator

There are too many columns in the table. Hide some unnecessary column to make the view more readable.

https://www.evernote.com/l/AUc4zjMcuPVAhIf9M5Ve-MNiQO7KjAeRaloB/image.png

in reply to: Change linked site for license key #96803

Shahriar
Moderator

Hi Jerri, I have unlocked your key from localhost. You can use it on live site now. Thanks.

in reply to: I need to unsubscribe a domain from the license #96802

Shahriar
Moderator

Removed the domain. Now you can link the key to another site.

in reply to: Licence not attaching to live site #96801

Shahriar
Moderator

Unlocked your key from dev site. Please try now.


Shahriar
Moderator

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

in reply to: Individual Download Links No Longer Working #96779

Shahriar
Moderator

Please send temporary wp-admin login info in private reply to check the issue.


Shahriar
Moderator

The login issue may be coming from our side. The current login API is striping some characters from the password. We will fix this issue soon.

For now, Please try using a password with alphanumeric characters only, like IsQSMn7r45x1mn7rV for your WPDM account.

Or you can just download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

in reply to: How can I change the language ? #96777

Shahriar
Moderator

I need temporary wp-admin login info to add the code. You can send it as a private reply. Or you can add the code as instructed above.

in reply to: Changing domain vs license key #96776

Shahriar
Moderator

Unlocked the key from your old site.

in reply to: I need to unsubscribe a domain from the license #96775

Shahriar
Moderator

Please send me the order id + the domain you want to remove.

Viewing 25 posts - 2,526 through 2,550 (of 12,513 total)