Shahriar

Please check my reply above.

I see you key is linked to downloads.thepeoplesnote.com now. Maybe someone else from WPDM team unlocked the key associated with order #5cba78673bc0f

If you are using another plugin for login/signup process it’s okay. WPDM provides those options but it’s your choice if you want to use those or something else.

WPDM saves profile info in user meta under __wpdm_public_profile key. So, you can retrieve the data using this key if you want to embed the data somewhere else.

Hi,

The SIte Health errors don’t create an issue with the plugin functionalities. Everything will work 100% even with those errors. But we are aware of those errors and as you have noticed, already fixed those in the free version. Will also add the patch in Pro soon.

Please send temporary wp-admin login info in private reply to check the frontend uploader issue.

Thanks.

If you are using the PDF Viewer add-on then you can link the embedded page to a button. If it is the normal doc preview you are referring to then it is possible to open the pdf in a new tab by modifying the link template. Send me the page link to get little more context on your use case.

You have to perform the following code changes in the /download-manager/admin/menus/class.Packages.php file on line 231,

Change WPDM_ADMIN_CAP to 'edit_others_posts' ( must keep the wrapping single/double quote )

You can use the following CSS to change the button colors. Adjust the color code to match your style.

.w3eden .btn-info {
    color: #fff;
    background-color: #5bc0de !important;
    border-color: #46b8da !important;
}

Changing the dropdown requires code customization. Send temporary admin login in private reply. I will do it for you.

Activate Download Manager on each subdomain separately. Please send temporary admin login info in private reply if that doesn’t solve the issue.

Maybe there is a JS error on the page. You can send temporary wp-admin login info in private reply so I can check this. Or try deactivating other plugins/switching theme to find out where the issue is coming from.

@thor, Please send me your order id or license key.

That’s not possible yet. But I will check if there is a way to implement this option.

We released an update of the add-on on the April 24th. Please try that and let us know what you think.

IE doesn’t support the latest features of Javascript which is used in the popup. If you want to make the lock IE compatible then use the embedded form. In your link template, you have to replace [download_link] with [download_link_extended] to use an embedded form instead of popup.

There are too many columns in the table. Hide some unnecessary column to make the view more readable.

https://www.evernote.com/l/AUc4zjMcuPVAhIf9M5Ve-MNiQO7KjAeRaloB/image.png

Please check my reply here https://www.wpdownloadmanager.com/support/topic/also-just-like-the-other-people-licence-not-attaching-to-live-site/

Hi Jerri, I have unlocked your key from localhost. You can use it on live site now. Thanks.

Removed the domain. Now you can link the key to another site.

Unlocked your key from dev site. Please try now.

Hi,

If you are hosting on Siteground add following rule in your .htaccess file to fix the issue,

<IfModule mod_security.c>
SecFilterRemove 001868
</IfModule>

Otherwise please send temporary wp-admin login info in private reply.

Thanks.

Please send temporary wp-admin login info in private reply to check the issue.

The login issue may be coming from our side. The current login API is striping some characters from the password. We will fix this issue soon.

For now, Please try using a password with alphanumeric characters only, like IsQSMn7r45x1mn7rV for your WPDM account.

Or you can just download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases

I need temporary wp-admin login info to add the code. You can send it as a private reply. Or you can add the code as instructed above.

Unlocked the key from your old site.

Please send me the order id + the domain you want to remove.