Sean Kennedy

I tried your first suggestion but the Admin user still cannot view or download the file without publishing it first. This is no different than requiring the admin to attach a category first. Even after publishing the admins see an access denied if they click “view” from the main documents list. The uploader role sees a 404 page if they try to view the uploaded file before the Admin has published it.

I don’t see how the Category add-on would help. We don’t want to allow the customer to manage categories. We just want them to be able to upload a document and have it viewable and downloadable by the admin without any extra steps to add categories or publish etc.

Does a package have to have a category added in order to be downloaded or viewed?

I have that addon already, but I still do not see a way for a non admin user to view their own uploads without being given access to adding all the categories. How can permissions be set so when a certain user role uploads a file it can automatically be viewed or downloaded by both the admin and the uploader but no one else?

The license key I have entered in settings is the same as the one in my wpdm dashboard. I even tried recopying it over but I still see “invalid license key” when I click save settings.

I also tried clicking save settings on the live domain and it said “invalid license Key” so there seems to be a problem with the license.

We were able to manually update.

One file is shared with the Customer role and one file is shared with a specific user. I only want to display the file called “Test Customer Doc” that is shared with the user. Is that possible?

Any progress on this issue?

It’s been 3 days and I haven’t received a reply. Do you understand my request?

I don’t see a way to attach videos to my response. I will attach some screen shots instead.

• This reply was modified 3 years, 11 months ago by Sean Kennedy.