Scott Kolbe

Great! However, in the meantime anyone who orders is unable to download? I can’t imagine that my scenario – not requiring guest registration in order to download a stamped PDF – is that uncommon for your users. Has this been brought up elsewhere as an issue?

Is there a workaround in the meantime that maintains the stamped PDF? I suppose requiring registration is one workaround, but would prefer not to.

Thanks for addressing this.

Scott

Thanks for not giving up on me!

Cheers!

Guest Orders without login was working before the update. Here is a screengrab. Thanks for your thoughts.

Scott

Thanks Hasibul for working on it. Not sure why you decided to change the settings to point to purchases after the order, would you explain? It produced the attached errors. I only allow for guest checkout, so I have changed that to orders. I have gone through a test transaction, which seems to pull up the download, but I get an expired link message. Please let me know your thoughts.

Scott

Good morning. Any updates on why this shortcode is not displaying the guest orders page on my site? Let me know if you need any access other than what I’ve already given in order to troubleshoot. Purchasers are currently not able to retrieve the stamped pdf available for download from the guest orders page.

Thanks for the help.

Scott

Shahriar, I believe I understand what you were probably telling me all-along, sorry it took so long.

Today I implemented the full registration, with register, login, and dashboard pages. That eliminated the issue with registration redirecting to the WordPress login page. Makes sense.

Still not sure why there is a WordPress black dashboard bar at the top of a logged-in user’s page? Seems odd and off, especially because they get a limited view of my WordPress backend.

So once I went down that path, I switched everything to redirect to the guest orders page, which doesn’t require registration and prepopulates with the order ID and not email address. Not sure if that’s by design or if there’s some way to just lead directly to the download. But looking through the forum posts it appears there is not. So I’m okay with that, because now all payment test scenarios seem to be resolving correctly to that page.

Thanks again for all the help, have a good rest of the week.

After checking out with a test credit card I am unable to get to the download page by registering. Registering redirects to the WordPress login page for the site. Logging in on the purchases page with the newly-created credentials adds a WordPress “subscriber” dashboard to the top of the browser window and doesn’t present the download. Hope this helps.