powerinnovations

Thanks! I forgot about the template editing.

It is now downloading the file. However, it says an email is also being sent out but no email is being received. I tested a couple of email accounts and browsers. Not sure how to fix that. Maybe we can just edit the popup message that says an email was sent?

Thanks

ah thanks. It worked.

Ok, I think I figured out what is actually causing the issue. I deactivated WPDM and all the related add-ons for it. I activated the add-ons one by one and found that the WPDM – Button Templates is causing the issue. I currently have that as the only WPDM plugin/add-on active. If you go test it again and deactivate it, you will see that you are able to hit the “X” button and close the image frame.

I’m not even sure if I was using that add-on for anything but it might be nice to figure out how to prevent that issue from happening with that add-on.

Let me know what you find out.

Thanks!

Just wanted to check in on an update. Is this still being looked at?
Thanks

I just figured out that you don’t have to network activate a plugin for all subdomains site. I’m new to multisite for wordpress. I went in and deactivated the plugin for all sites and only activated it for the main site and it worked. It is no longer an issue with the amps site…

However, I was curious if there is a fix to prevent the issue in case we want to use the modal popup on our corporate site that contains the download manager pro?

If you need to see the issue active on the amps site again I can change what I fixed. Just let me know.

Thanks

Thanks for getting back so quickly. I was curious if there was away to replace that teal download button with a custom one I made? What would be the best way to do so? Is there going to be an option in the future through settings?

Thanks again!