Thomas Scheuerer

Forum Replies Created

Viewing 25 posts - 1 through 25 (of 25 total)
Jul 6, 2021 at 5:55 am
#156294
Participant
Thomas Scheuerer
OP

Thank you very much, that helped. This manual correction will be overwritten during an update, right?

Jul 5, 2021 at 12:02 pm
#156206
Participant
Thomas Scheuerer
OP

I’ve closed the message several times. The message keeps coming back when you update the page or switch to another page.

Apr 6, 2021 at 5:19 am
#149957
Participant
Thomas Scheuerer
OP

It is not possible to access the backend via the internet. It’s an intranet. Do not you understand? Please provide documentation on how the content of a terms page must look so that the terms and conditions fields are filled out correctly. It can’t be that difficult for you as a programmer, can it? I have illustrated everything for you at your request.

Apr 1, 2021 at 9:20 am
#149727
Participant
Thomas Scheuerer
OP

Please offer me a solution. I assume that you have programmed your plugin for all browsers.

Apr 1, 2021 at 9:17 am
#149726
Participant
Thomas Scheuerer
OP

Hello, why am I no longer getting an answer? I have answered all of your questions.
This little problem should be very easy for you to solve. Unfortunately, I cannot give a positive rating.

Mar 29, 2021 at 11:24 am
#149518
Participant
Thomas Scheuerer
OP

Hello?

Mar 29, 2021 at 11:22 am
#149517
Participant
Thomas Scheuerer
OP

Hello, can you help me? I don’t understand why you can’t tell me how this site should be designed. Where is the problem? You programmed this plugin after all.

Mar 24, 2021 at 10:23 am
#149172
Participant
Thomas Scheuerer
OP

If I fill in the option “use custom content below” in Terms Page and fill in the fields individually, everything will be displayed correctly in the popup window.
It’s a standard theme (Twenty fifteen) with no modified css.
If I use a page for the content instead of “custom content”, nothing is displayed in the checkbox because I don’t know how to format it on the selected page.
How does it have to be designed, formatted, or whatever in this page, so that it is displayed next to the checkbox ??? The other two fields work perfectly. In my opinion, it cannot be due to the theme or css, as everything here is by default unchanged and is also displayed manually filled in.

Mar 24, 2021 at 7:06 am
#149152
Participant
Thomas Scheuerer
OP

Did you look at the problem with a chrome browser? The problem occurs on all computers with Chrome. So it should be possible to fix it with an update.
What’s next?

Mar 24, 2021 at 7:00 am
#149150
Participant
Thomas Scheuerer
OP

I don´t know what is as usual. That´s the Problem. Can you explain it to me? It is not explained in the docs what the page should look like.
You must be able to reproduce this case with you.
It shouldn’t be a problem for a programmer to answer this very simple question. Meanwhile I regret buying this plugin.
No solution to two questions. The only thing is that you keep asking for admin access, although I have already told you a few times that this is not possible with us because it is a pure intranet.
Please provide a sample page of how the Terms Page should look so that the fields are automatically filled in from the Terms page. That would help me and shouldn’t be a problem for you.
I do not understand why they do not respond to this suggestion at all.

Mar 23, 2021 at 9:18 am
#149076
Participant
Thomas Scheuerer
OP

How must the content on the page be selected (paragraph, heading, code, classic, etc.) so that content 3 can be seen at the checkbox? I don’t understand why you can’t tell me? How can I explain it even better? Unfortunately, I don’t know the technical terms. The large heading (off the page) is displayed in panel-heading card-heading. The paragraph is displayed in panel-body card-body.
Which block in the Gutenberg editor do I have to use to fill in the content of panel-footer card-footer? I’ve sent you the screenshots. In my opinion, the pictures clearly show what I want to do.

Mar 23, 2021 at 8:54 am
#149074
Participant
Thomas Scheuerer
OP

There is no live server. This instance can only be reached within our network and cannot be opened to the outside world.

Please show me a page you created that fills in all fields in the Must Agree with Terms Lock Option.

Mar 23, 2021 at 8:45 am
#149072
Participant
Thomas Scheuerer
OP

Must Agree with Terms is unfortunately not described in the Lock Options in the Docs Home.

Mar 23, 2021 at 7:21 am
#149069
Participant
Thomas Scheuerer
OP

The element is –> panel-footer card-footer <–
I don´t think CSS is hiding.
You offer to use a page to fill in these fields. You must be able to tell me how I have to design this page. Doesn’t mean bad, I’m just not a programmer, I just want to fill out 3 fields on one page. 2 of these 3 fields are filled in correctly. only one field is missing.

Mar 22, 2021 at 2:17 pm
#149009
Participant
Thomas Scheuerer
OP

Here you can Download the jpg screenshots.

Screenshots

Content 3 is in the wrong position in the popup, the content should be next to the checkbox. How do I have to format this text so that it is assigned to the checkbox? I am using the Gutenberg editor.

Mar 22, 2021 at 1:58 pm
#149007
Participant
Thomas Scheuerer
OP

How can I share screenshots?

Mar 19, 2021 at 10:08 am
#148879
Participant
Thomas Scheuerer
OP

I know that. I’m using the shortcode for a link template. As a lock option, I use the terms and conditions. I don’t want to use custom content (selected option) here, but a terms page (as you can choose). The background is that I only have to change the content for title, terms and conditions and terms and conditions checkbox on this page and not in every download. The title and the terms and conditions also appear when you click on the download link, but unfortunately not the label for the checkbox. How do you get content into the checkbox via a terms page?

Mar 18, 2021 at 12:52 pm
#148792
Participant
Thomas Scheuerer
OP

Hello, it’s an intranet. Therefore not accessible from the outside. I just want to know how I have to design a page so that the 3 fields in the terms and conditions for the lock option are filled.
You can choose between a page and Use custom content below. I want to use a page here. What does it have to look like?

Mar 18, 2021 at 6:14 am
#148774
Participant
Thomas Scheuerer
OP

Hi,
that’s exactly what I want to do. Since the same text is used each time, I would like to use a page that provides the content. If you want to change something in the description, you just have to do it centrally on this page.

Mar 17, 2021 at 11:29 am
#148730
Participant
Thomas Scheuerer
OP

Downloads on other sites work fine with the Chrome browser.
If you work without the AGB option, the download also works flawlessly with the download plug-in.

I think there is an error in the popup window that opens for the terms and conditions.

If this option is offered, it must also work with all browsers.

What’s next?

Mar 16, 2021 at 9:00 am
#148612
Participant
Thomas Scheuerer
OP

I cleared the cache. Unfortunately, the problem still occurs.
In addition, I have now tested it with Firefox. The problem does not arise here. But we use Chrome, can you test it again with Chrome?

Mar 16, 2021 at 6:59 am
#148607
Participant
Thomas Scheuerer
OP

It’s an intranet. It is not possible to access the page from the outside. I do not think that it is a special behavior that is only understandable with us. I’ve seen other requests in the forum that describe the same problem. Unfortunately, this is only ever solved if you allow an employee to access the site with an admin. Please provide a solution that I can correct myself or, better still, will be fixed by an update. Many Thanks

Mar 15, 2021 at 1:31 pm
#148565
Participant
Thomas Scheuerer
OP

The behavior only occurs in the popup window in which you have to confirm the terms and conditions.

Mar 15, 2021 at 10:51 am
#148552
Participant
Thomas Scheuerer
OP

What causes the double download error? What do I have to change so that the file is not downloaded twice?

Mar 12, 2021 at 10:32 am
#148400
Participant
Thomas Scheuerer
OP

Hello, I have the same problem. For me it is the general terms and conditions but probably with the same background. How did you solve the problem? My website is not public, so nobody can access it from outside.

Viewing 25 posts - 1 through 25 (of 25 total)