Sarah Jeffery

Please let me know if this is going to take some time to fix, because our marketing campaign starts tomorrow and cannot be changed. So I need to know if I have to set up another way of managing the downloads, which I need time to do.

Hi,
Thanks for replying so quickly! That worked – all functioning as before. The only thing is that a line of text has appeared in the embedded card that I would like to remove – the line “send download link to:” . could you tell me how I can remove that please? Thanks

Thanks a lot for that. I have another question as regards single file download on a multi-file package. I have everything set to enable this, but I don´t get the option in the form to download the files individually – it just downloads a zip of the files together. Do I need to add something to the embedded card in the editor?

Hi, thanks. I still can´t find the string for the filter hook text. I´m using Locotranslate – I´ve attached a screenshot. The original text for the filter appears (subscribe to download), but my new customized text does not.
Also, is it possible to change the colour and size of the filter hook text?

Ok, thanks. With regard to the customization, could you let me know how I could do that? Just to remind you, these were the things I would like to change if possible:

1. I´ve changed the title text in the filter hook (“Subscribe to download”), but how can that be translated? It´s coming up as English on my Spanish site and I can´t locate it as a string in order to translate it. Also, is it possible/simple to change the colour and size of that text?

2. I still haven´t been able to change the colour of the link title (the text at the top of the form). I´d also prefer that it wasn´t an actual link – I just want normal text there. I don´t want it to open up a new page for the download.

3. I also haven´t been able to remove the grey borders to the form.

Thanks for your help.

Hi Shahriar! I did confirm the subscription email. Then I unsubscribed from the mailchimp list. After that, when I entered that unsubscribed email address into the form it didn´t send me another subscription link, and I wasn´t subscribed to the list again. I´ve tried it with another email and it´s the same. Once you unsubscribe from the mailchimp list you can´t subscribe again using that same email in the download manager form. Maybe you could try it with your email to see if the same thing happens? Subscribe to our list, then unsubscribe and try entering the email again in the form….