Simon Harvey

Hello Tahasin, is there any update on this?

Thanks

Thanks. It looks like just single payments, but double invoices.

Thanks a lot.

Thanks for your reply.

Manually emailing users isn’t a practical solution so I’ll submit a feature request.

Thanks,

Simon

Thanks Nayeem, much appreciated.

Ok thanks for the update. Can I confirm – if I remove the “initial fee” the subscriber will still be charged the subscription fee from day 1?

Thanks

Did you have a chance to take a look at this? Thanks.

Hello Nayeem,

I notice that you have put through a test subscription on our website. I can confirm that the subscription email was sent to our site email address instead of yours:

Thanks, that’s great, yes the payment is working correctly now. Please can you let me know which settings you changed as this is a development site and I will soon be updating the production site so I will need to apply the settings on there too.

Also, where it says “100.00% Annual Subscription discount will be applied in the cart” – this is using an old membership name that has changed. How to I set this to show the current subscription name (it should show “Individual Membership” instead of “Annual Subscription”.

Thanks

Hello Nayeem, please try again now. Thanks.

Also, the text on the package page:

100.00% Unlimited Plan discount will be applied in the cart

Says “Unlimited Plan” however this is an old name for the membership plan – do you know why it is showing the old name and not the current one?

• This reply was modified 2 years, 7 months ago by Simon Harvey.

And if I do go through the cart with 100% discount and try to complete an order I am shown the error:

Cart is Empty!

• This reply was modified 2 years, 7 months ago by Simon Harvey.