Forum Replies Created
No – I am switching to a simpler download manager vendor.
I just found one of the tools offered by WordPress to identify plugin errors that I did not know about before. An embarrassing number of script errors from your plugin – amazing it even works! Run your plugin through Claude, ask why these errors occur, and get a fix in about 30 minutes. What are you guys waiting for???
[08-Dec-2025 20:30:51 UTC] PHP Warning: Attempt to read property “ID” on false in /home/biophysicslab/public_html/wp-content/plugins/download-manager/src/__/Apply.php on line 688
I gave you this error when I filed this support ticket. Here it is again. I put in bold the exact module in WPDM and the exact line in PHP code.
Please close this call.
So I tried the delete button again, after you said it does work.
It DOES work, but not too friendly for an “old” guy, ha ha.
Documentation should read, press the delete icon once only, as a second press of a new symbol in same location as the delete icon, is actually a cancellation of the delete (I suppose).
After pressing the delete button once and only once, I save the page and reload it manually. And wow, the delete button works, and the attached file is removed.
Also, the file itself still lives in the download-manager-files directory – which is fine.
Please close the call.
Can you provide any documentation on how to use the delete option button?
I am too paranoid to dish out admin credentials to my site.
But if your documentation addresses how to delete, I will go with that. And otherwise manually delete files as needed.
Thanks again for the quick response.
1) I am not talking about deactivating WPDM. I am saying that WPDM reports this error when ANY OTHER plugin is deactivated/activated.
2) Your line of code, I reported above, COULD have a null pointer test added before accessing, even if your testing does not experience the issue.
I am a plugin developer myself (see WPMathPub), and when my users report an error, I try to reproduce it. BUT I also continue to clean up my plugin code to avoid unnecessary NULL references when the client can provide the exact line number, as I have done.
It’s only a warning, but as a tech support engineer for many years, I learned to stop assuming the client’s usage is at fault and try my best to use the information the client spent valuable time on your behalf, pointing out a potential weakness.
Thanks for taking the time to respond. It’s only a warning. Use my “expert” feedback or not. I love your team’s product and quick responses.
I use the WPDM Pro but would like to cancel the automatic renewal. How can I flag my account for no renewal of subscription?
Done.
Thank you. I noticed a plugin update on my WordPress site. I updated it and checked my malcare tool. Problem solved!