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I tried to update to 5.3.4 and it says package on available. I had to log into my account and download 5.3.4 and then upload it to the website. Why do your products constantly have upgrade issues? I am going to add a ticket related to issues with the file lock plug-in that keeps disappearing. This is very frustrating and makes your plug-in unreliable.
Thank you Shawn Cotteir for verifying this odd behavoir.
I really thought my original message was pretty clear. I apologize if it was not. WPDM PRO keeps getting deleted from my website. Please check my original message posting.
I did download the latest version from my accounts download area and the license key is set. I also did this previously, but the plugin disappears from the plugin list – it gets uninstalled. Why is that happening? How do I keep that from happening again?
Thank you for your investigative work. The website is built with Cornerstone, so I cannot just deactivate the plug-in. Prior to the upgrade of Download Manager Pro pop-ups were not used.
1. Is there a way to not use the pop-ups to avoid this issue?
2. can you please provide a bit more detail as to what in Cornerstone is causing the pop-up not to be able to close
I was hoping to get an update on this. I have not found a jquery conflict, but your expertise would be very helpful to get this production issue resolved.
Thank you. That corrected the issue.