Eli Linares

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Jul 3, 2020 at 12:23 am in reply to: Let’s try this again #132114

Member

No, it’s NOT fixed! We must be living in either different dimensions or planets, it is still aligned to the left!

You actually managed to NOT fix anything at all of the issues I have again, the main issue fixed itself, not because anything you did to fix it, plus the remaining issue (Bloody text aligned to the left) is still NOT fixed.

I don’t know how you guys manage to give such poor support, it’s just horrible. for a plugin that costs $45 a year or more, it’s just incredible.

I just gave up on you guys and I will NEVER come back to use your product ever again, what a pity I just paid for a renewed license that I WILL NOT use.

Look a FREE plugin gave me what I need, it’s properly centered and it just works and it’s free!

Goodbye

https://imgur.com/39PYIXv

Jun 28, 2020 at 5:01 pm in reply to: Let’s try this again #131723

Member

Unfortunately, it is still aligned to the left 🙁 I have disabled cache plugin and also cleared cache on my browser and used incognito mode to check the pages as well.

Jun 28, 2020 at 4:27 pm in reply to: Let’s try this again #131721

Member

That particular one, yes, perhaps there’s some extra center tag somewhere that fixes it, Not sure why, however, the rest is not, look:

https://testing.deepinenespañol.org/deepin-v20-podria-traer-aun-mas-cambios-al-lanzador/

https://testing.deepinenespañol.org/como-instalar-el-ultimo-kernel-disponible/

https://testing.deepinenespañol.org/restaura-deepin-usando-un-respaldo-de-timeshift/

https://testing.deepinenespañol.org/una-alternativa-fiable-a-deepin-clone/

https://testing.deepinenespañol.org/fondos-de-pantalla-para-deepin-parte-i/

The popup text is not centered in any of the other packages.

Jun 28, 2020 at 2:36 pm in reply to: Let’s try this again #131716

Member

Thanks, even though it doesn’t look that great, at least it works, but I still have an issue,

The text in the download popup is not centered yet, how can I center it?

Thanks.

https://imgur.com/PGRfA9d

This reply was modified 4 years, 10 months ago by Eli Linares.

Jun 28, 2020 at 12:55 pm in reply to: Let’s try this again #131706

Member

Ok, wonderful so you discontinued the download image button plugin, great development, so I disabled it then because it is useless at this point and it only messes things up even more, but I still have issues.

1-) Look at the huge label on the article page:

https://imgur.com/Z4cJTdL

2-) The label and text on the actual download popup is aligned to the left.

https://imgur.com/ZGJ9yLt

You can see the issue in your own screenshot, How can I fix those two remaining issues?

Also how do I take the fixes to the live site? do I just copy the plugin files from there and upload them to the live site?

Jun 27, 2020 at 11:42 pm in reply to: Let’s try this again #131684

Member

This reply has been marked as private.

Jun 8, 2020 at 10:50 pm in reply to: Issue after recent upgrade #130137

Member

Never mind, I already saw it is inactive.

Jun 8, 2020 at 6:31 pm in reply to: Issue after recent upgrade #130123

Member

How and where do I get rid of the subscription so I’m NEVER AGAIN charged?

Subscription here is tricky, I don’t find it on my PayPal ( Though I was charged with PayPal) I don’t see it on 2co.com either.

Thank you

Jun 7, 2020 at 12:01 pm in reply to: Issue after recent upgrade #130013

Member

Never mind, Obviously the template will never look the way it looked before because of fundamental underlying changes to your plugin. I’ll just have to re-create a new template from scratch, but most likely I will just move to another solution all toguether and stop using your software.

Thank you for trying.

Jun 6, 2020 at 6:29 pm in reply to: Issue after recent upgrade #129967

Member

Ok, I will wait for tomorrow, not a problem, of course I will downgrade to the version that works, you can update it when you are ready to work on it again.

Jun 6, 2020 at 6:03 pm in reply to: Issue after recent upgrade #129964

Member

Yes, I have used the package shortcuts generated by your plugin to place it on the pages and articles I want to show them at.

So you don’t need me to clear WPRocket’s local cache, CloudFlare, and CND?

Jun 6, 2020 at 5:51 pm in reply to: Issue after recent upgrade #129962

Member

Do you want me to clear CloudFlare and CDN Cache for the site? I don’t believe that’s the issue, but just to make sure.

Jun 6, 2020 at 5:47 pm in reply to: Issue after recent upgrade #129961

Member

No, nothing has changed on the template, it has been the same for months.

Jun 6, 2020 at 5:36 pm in reply to: Issue after recent upgrade #129958

Member

Hi,

No, they are not the same, look https://deepinenespañol.org/repositorio/

https://deepinenespañol.org/velocidad-de-conexion-para-la-barra-de-deepin/

https://deepinenespañol.org/deepin-v20-podria-traer-aun-mas-cambios-al-lanzador/

Open those with in a private tab.

Jun 6, 2020 at 11:53 am in reply to: Issue after recent upgrade #129912

Member

Better yet, feel free to login upgrade it and fix it when you are ready, I have a backup of the plugin and also of my template in case the results are not what I expect. I’ll be on the watch.

Jun 6, 2020 at 11:44 am in reply to: Issue after recent upgrade #129910

Member

I gave you login details so you could get in and upgrade and fix when you login.

Now Please reply when you are ready to login so the site doesn’t stay broken for too long.

Jun 6, 2020 at 3:28 am in reply to: Issue after recent upgrade #129874

Member

This reply has been marked as private.

Jun 2, 2020 at 11:19 am in reply to: Issue after recent upgrade #129614

Member

Ok,
I have patience, but you need to understand I haven’t got help the many times I have tried here, sometimes for technical issues with this forum that has blocked my requests marking them as spam, other times like in this case because you basically didn’t do much to help. This, as you probably can see can be very frustrating for a paying customer, and yes your plugin is one of the most expensive plugins I have on any of my WordPress installations, this is not free support or cheap software.

I’m extremely busy at the moment, but I’ll give this another last try over the weekend (Saturday), I will give you the login details again to see if we can resolve this.

Thanks.

May 28, 2020 at 10:58 pm in reply to: Issue after recent upgrade #129346

Member

Hi,

I think your problem has been resolved now. Have you adjust settings from Downloads > Settings > User Interface or used custom CSS? let us know.

Thanks.

And you asked why?

You have not offered any more help anyway, what’s the point of asking? maybe hoping it was fixed and you gave the impression of being helpful?

May 24, 2020 at 12:17 pm in reply to: Issue after recent upgrade #129005

Member

Hi,

No, it hasn’t been resolved, it actually became worse after upgrading, look, it doesn’t even show the download button now and this is not at all the design is supposed to show up:

It is supposed to look like this:

–

I don’t care how the actual Package Page looks because we don’t use that, we care how the download looks on WordPress articles and WordPress pages.
I had to revert to the previous version again.

This reply was modified 4 years, 11 months ago by Eli Linares.

May 23, 2020 at 4:14 pm in reply to: Issue after recent upgrade #128953

Member

It looks broken if you look at it on the actual articles or pages, for example:

https://deepinenespañol.org/deepin-v20-podria-traer-aun-mas-cambios-al-lanzador/

The download icon looks huge. Same at this page:

https://deepinenespañol.org/repositorio/

I visited the site from a Private Tab in Firefox, I also cleaned up cache for that page and the article as well. 🙁

May 23, 2020 at 3:46 pm in reply to: Issue after recent upgrade #128950

Member

This reply has been marked as private.

May 23, 2020 at 3:35 pm in reply to: Issue after recent upgrade #128948

Member

Hi,

I don’t know anything about styling or scripts, I don’t know how to change CSS. Why does an upgrade breaks the design of my site? Can you help me fix it please:

Nov 30, 2019 at 9:11 pm in reply to: Custom Icon #115700

Member

Thanks a lot for your help, how could I have not realized this???

I do have one weird side effect when I do this though, before setting up the feature image the list of downloads in the WP Dashboard looked like this:

However after setting up the feature image then the list starts to look like this:

Is this expected behavior? Not a big deal as this is the back end, but it’s just strange.
Thanks a lot for your help.
-Eli

Jun 20, 2018 at 4:48 pm in reply to: Issue with changed site login URL #79348

Member

This reply has been marked as private.

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