Carlos Arango

Forum Replies Created

Viewing 24 posts - 1 through 24 (of 24 total)
May 28, 2025 at 6:22 pm
#206820
Participant
Carlos Arango
OP

In network i only see an error related to typography, but no with documents, this website is in a private intranet in a VPN private, and in the latest version the document preview works, why in the version 6.7.7 no? I neeed to solve this urgently, please kindly help me to solve, i think was a problem with google preview doc, how can i change the type of docs preview generation?

May 28, 2025 at 3:05 pm
#206807
Participant
Carlos Arango
OP

Thr error message is: No preview available

May 28, 2025 at 6:01 am
#206788
Participant
Carlos Arango
OP

Can you help me please i need to fibish i have a lot of troubles with this plugin

May 28, 2025 at 6:00 am
#206787
Participant
Carlos Arango
OP

jquery.min.js?ver=3.7.1:2

POST http://gq-intranet.mutualser.com/wp-admin/admin-ajax.php 400 (Bad Request)
send @ jquery.min.js?ver=3.7.1:2
ajax @ jquery.min.js?ver=3.7.1:2
(anonymous) @ jquery-migrate.min.js?ver=3.4.1:2
e.<computed> @ jquery-migrate.min.js?ver=3.4.1:2
ce.<computed> @ jquery.min.js?ver=3.7.1:2
(anonymous) @ concepto-compensacin-econmica/:860
setTimeout
(anonymous) @ concepto-compensacin-econmica/:859
e @ jquery.min.js?ver=3.7.1:2
t @ jquery.min.js?ver=3.7.1:2
setTimeout
(anonymous) @ jquery.min.js?ver=3.7.1:2
c @ jquery.min.js?ver=3.7.1:2
fireWith @ jquery.min.js?ver=3.7.1:2
fire @ jquery.min.js?ver=3.7.1:2
c @ jquery.min.js?ver=3.7.1:2
fireWith @ jquery.min.js?ver=3.7.1:2
ready @ jquery.min.js?ver=3.7.1:2
P @ jquery.min.js?ver=3.7.1:2
cb=gapi.loaded_0?le=scs:169

GET https://content.googleapis.com/drive/v2internal/about?fields=importFormats,kind&key=AIzaSyDVQw45DwoYh632gvsP5vPDqEKvb-Ywnb8 401 (Unauthorized)
bi @ cb=gapi.loaded_0?le=scs:169
h @ cb=gapi.loaded_0?le=scs:169
ci @ cb=gapi.loaded_0?le=scs:170
(anonymous) @ cb=gapi.loaded_0?le=scs:170
d @ cb=gapi.loaded_0?le=scs:128
b @ cb=gapi.loaded_0?le=scs:124
cb=gapi.loaded_0?le=scs:169

GET https://content.googleapis.com/drive/v2internal/apps?fields=items(authorized,chromeExtensionIds,createInFolderTemplate,createUrl,icons(iconUrl,size,category),id,installed,kind,longDescription,name,objectType,openUrlTemplate,origins,primaryFileExtensions,primaryMimeTypes,productId,productUrl,rankingInfo,removable,requiresAuthorizationBeforeOpenWith,secondaryFileExtensions,secondaryMimeTypes,shortDescription,supportsCreate,supportsImport,supportsMultiOpen,supportsTeamDrives,type,useByDefault),kind&languageCode=es-419&key=AIzaSyDVQw45DwoYh632gvsP5vPDqEKvb-Ywnb8 401 (Unauthorized)

May 28, 2025 at 5:21 am
#206785
Participant
Carlos Arango
OP

Can you access in a private VPN? lIKE FORTICLIENT? AND I ATTACH YOU ALL THE CONFIG DETAILS

Mar 11, 2025 at 7:02 am
#204410
Participant
Carlos Arango
OP

I put 5 documents and “Gerencia General” works, thank u, now, please can you help us to solve items:

2. Why if i put to show 1 column the system show 2. Link when i do the globally configuration:https://mutualser.platinoweb.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=frontend
3. When i look categories menu item like (example: https://mutualser.platinoweb.com/documentos/cargues-cuenta-alto-costo-2022/ ) the tool bar look bad, the format again looks broken and cut the texts.

Mar 11, 2025 at 6:38 am
#204408
Participant
Carlos Arango
OP

If you need access to the PHP my admin or FTP Access let me know please

Mar 11, 2025 at 6:37 am
#204407
Participant
Carlos Arango
OP

Actually i made a configuration globally in this part of the configuration of the component https://mutualser.platinoweb.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=frontend and looks like it works, but no in “Gerencia General” https://mutualser.platinoweb.com/documentos/gerencia-general/ although this item is configurated “Global” and logically it should be showing what is configured globally.

In this global configuration i put to show 1 column and the system is showing 2. I dont understand why the system doesnt show the items as are configurated.

We are close to solve but please, i need your help checking:

1. why the system doesnt work in “Gerencia General” if this item is globally configurated
2. Why if i put to show 1 column the system show 2
3. When i look categories menu item like (example: https://mutualser.platinoweb.com/documentos/cargues-cuenta-alto-costo-2022/ ) the tool bar look bad, the format again looks broken and cut the texts.

Mar 11, 2025 at 6:26 am
#204406
Participant
Carlos Arango
OP

Why this change doesnt work in a category display menu item: https://mutualser.platinoweb.com/documentos/gerencia-general/ i think is a lot of additional work make all this categories (like 60) manually like pages with shortcode, i configure categories to this items work and show the documents in this category… y put a default config in this categories and still not working…

Mar 11, 2025 at 6:07 am
#204403
Participant
Carlos Arango
OP

I PUT A SHORTCODE HERE: https://mutualser.platinoweb.com/pruebas-descargas/

THIS SHORTCODE: [wpdm_category id="429"]

Remember i send you the credentials to access, please help me to solve

Mar 11, 2025 at 6:00 am
#204402
Mar 11, 2025 at 5:44 am
#204400
Participant
Carlos Arango
OP

This shortcodes doesnt work with the search bar. I need to configure the categories in 1 column, 20 downloads per view and with the search bar, but when i activate tool bar the system says “EMPTY” when is not empty the category. please try and solve, in need this operative.

Error screenshots:

https://drive.google.com/file/d/1G2sMKe_Ldom2QsbMjkdkRd0bMZPuIi9H/view?usp=drive_link

https://drive.google.com/file/d/1KqstuCqdpz7IVFSxsv7vCgBkJGQpL-Hc/view?usp=drive_link

Actually, when i set a view of 20 downloads, the system only show 8. Please help to solve

Mar 11, 2025 at 5:29 am
#204398
Participant
Carlos Arango
OP

Im sorry but the solution doesnt work, i make all the steps and the site works but the pages editor and a lot of functions was down, i reverse all the steps and made another type of charge. Please, in newest versions include the compatibility with spansh caracthers, the experience was very dificult and not solved.

Mar 11, 2025 at 5:26 am
#204397
Participant
Carlos Arango
OP

I create a menu item in Apperance – Menus to display a category, yo can se where in the attached screenshot:

https://drive.google.com/file/d/1sBMq0r77MC1RDi46nqTXp1pwDBy0Xf3b/view?usp=drive_link

You have a way to put all categories view to a responsive table? And like i say, change the view messy of pagination and the system let to put a tool bar without hiding the docs? http://mutualser.platinoweb.com/documentos/gerencia-general/

Mar 7, 2025 at 4:01 pm
#204294
Participant
Carlos Arango
OP

Well, for the categories, i add the type of menu “Categories”, you said i need to add a page with a shortcode? Not a categorie of download manager?

Mar 7, 2025 at 4:00 pm
#204293
Participant
Carlos Arango
OP
This reply has been marked as private.
Mar 6, 2025 at 4:57 pm
#204255
Participant
Carlos Arango
OP

I tried a lot of times with the sample file and i not change the structure of the file, i only add items, not change colums, i upload the same file you send me of test like as you send me the file, and doesnt work properly. Please can you help me to solve? You can try uploading the file in the website and check what happens, i follow all of the steps you send me and doesnt work

Mar 5, 2025 at 10:48 pm
#204205
Participant
Carlos Arango
OP
This reply has been marked as private.
Mar 5, 2025 at 10:46 pm
#204204
Participant
Carlos Arango
OP

Im sorry but the test csv, make name of the file looks even worst. Now the file name have symbols, like i attach in the follow screenshot:

https://drive.google.com/file/d/1viUrvl013hHRLcOWmN0NSq4i-C1bB0TV/view?usp=drive_link

Mar 4, 2025 at 12:22 am
#204134
Participant
Carlos Arango
OP

Im sorry but still not working properly. When i upload the CSV the system change the characters with accent and ñ to code, i upload screenshot of the error

https://drive.google.com/file/d/1v8KzfaxJL5WxwwcRCeOV1xQijnY7smWl/view?usp=drive_link

Feb 28, 2025 at 8:20 pm
#204085
Participant
Carlos Arango
OP
This reply has been marked as private.
Feb 28, 2025 at 8:17 pm
#204084
Participant
Carlos Arango
OP

Im sorry but this solution doesn’t work, i follow the steps and i still have the problem.

I change the encoding of the CSV file to UTF8 WITH BOM with Notepad, you can see i tried a lot of time with the same file:

https://drive.google.com/file/d/1a510Bi7uvOnX1KXC8BPIQjA88g_wXJW8/view?usp=drive_link
https://drive.google.com/file/d/10K0EqVHl2HtTgqaWX8t7Ntu97EOJikxO/view?usp=drive_link

But when i upload the file, the system still say “Without Name”.

I changge the collation of my database to utf8mb4_spanish_ci and still doesnt work, please help me urgently, i need to finish this bulk import, regards

Feb 27, 2025 at 11:44 pm
#204065
Participant
Carlos Arango
OP
This reply has been marked as private.
Feb 27, 2025 at 11:38 pm
#204064
Participant
Carlos Arango
OP

Hello, I have tried with the sample file and encountered the error. However, I would like some help regarding the characters. My website is in Spanish, which means it uses both accents and special characters like the letter “ñ.” However, when I try to upload the file with this writing, the system does not include the name I assigned and uploads the file without a title.

I am also attaching a screenshot of how my database is structured, as I believe this issue might be related to character concatenation on the server. It is possible that the plugin uses a different character collation than the one set on my server. I need help resolving this issue regarding accents and special characters since my site is already in Spanish.

CSV FILE:https://drive.google.com/file/d/1vkZ2EXTUc99C0DsDKA8sAWN4R8PuZlrr/view?usp=drive_link
SERVER: https://drive.google.com/file/d/1er95hyVl7-enys4QpnOpMGVB1gq6Y1-o/view?usp=drive_link
ERROR: https://drive.google.com/file/d/1Jk6kYI5apQPn6eh_STCSrjlVgY08IYLz/view?usp=drive_link

Viewing 24 posts - 1 through 24 (of 24 total)