Carlos Arango

I put 5 documents and “Gerencia General” works, thank u, now, please can you help us to solve items:

2. Why if i put to show 1 column the system show 2. Link when i do the globally configuration:https://mutualser.platinoweb.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=frontend
3. When i look categories menu item like (example: https://mutualser.platinoweb.com/documentos/cargues-cuenta-alto-costo-2022/ ) the tool bar look bad, the format again looks broken and cut the texts.

Actually i made a configuration globally in this part of the configuration of the component https://mutualser.platinoweb.com/wp-admin/edit.php?post_type=wpdmpro&page=settings&tab=frontend and looks like it works, but no in “Gerencia General” https://mutualser.platinoweb.com/documentos/gerencia-general/ although this item is configurated “Global” and logically it should be showing what is configured globally.

In this global configuration i put to show 1 column and the system is showing 2. I dont understand why the system doesnt show the items as are configurated.

We are close to solve but please, i need your help checking:

1. why the system doesnt work in “Gerencia General” if this item is globally configurated
2. Why if i put to show 1 column the system show 2
3. When i look categories menu item like (example: https://mutualser.platinoweb.com/documentos/cargues-cuenta-alto-costo-2022/ ) the tool bar look bad, the format again looks broken and cut the texts.

I PUT A SHORTCODE HERE: https://mutualser.platinoweb.com/pruebas-descargas/

THIS SHORTCODE: [wpdm_category id="429"]

Remember i send you the credentials to access, please help me to solve

This shortcodes doesnt work with the search bar. I need to configure the categories in 1 column, 20 downloads per view and with the search bar, but when i activate tool bar the system says “EMPTY” when is not empty the category. please try and solve, in need this operative.

Error screenshots:

https://drive.google.com/file/d/1G2sMKe_Ldom2QsbMjkdkRd0bMZPuIi9H/view?usp=drive_link

https://drive.google.com/file/d/1KqstuCqdpz7IVFSxsv7vCgBkJGQpL-Hc/view?usp=drive_link

Actually, when i set a view of 20 downloads, the system only show 8. Please help to solve

I create a menu item in Apperance – Menus to display a category, yo can se where in the attached screenshot:

https://drive.google.com/file/d/1sBMq0r77MC1RDi46nqTXp1pwDBy0Xf3b/view?usp=drive_link

You have a way to put all categories view to a responsive table? And like i say, change the view messy of pagination and the system let to put a tool bar without hiding the docs? http://mutualser.platinoweb.com/documentos/gerencia-general/

Im sorry but still not working properly. When i upload the CSV the system change the characters with accent and ñ to code, i upload screenshot of the error

https://drive.google.com/file/d/1v8KzfaxJL5WxwwcRCeOV1xQijnY7smWl/view?usp=drive_link

Im sorry but this solution doesn’t work, i follow the steps and i still have the problem.

I change the encoding of the CSV file to UTF8 WITH BOM with Notepad, you can see i tried a lot of time with the same file:

https://drive.google.com/file/d/1a510Bi7uvOnX1KXC8BPIQjA88g_wXJW8/view?usp=drive_link
https://drive.google.com/file/d/10K0EqVHl2HtTgqaWX8t7Ntu97EOJikxO/view?usp=drive_link

But when i upload the file, the system still say “Without Name”.

I changge the collation of my database to utf8mb4_spanish_ci and still doesnt work, please help me urgently, i need to finish this bulk import, regards

Hello, I have tried with the sample file and encountered the error. However, I would like some help regarding the characters. My website is in Spanish, which means it uses both accents and special characters like the letter “ñ.” However, when I try to upload the file with this writing, the system does not include the name I assigned and uploads the file without a title.

I am also attaching a screenshot of how my database is structured, as I believe this issue might be related to character concatenation on the server. It is possible that the plugin uses a different character collation than the one set on my server. I need help resolving this issue regarding accents and special characters since my site is already in Spanish.

CSV FILE:https://drive.google.com/file/d/1vkZ2EXTUc99C0DsDKA8sAWN4R8PuZlrr/view?usp=drive_link
SERVER: https://drive.google.com/file/d/1er95hyVl7-enys4QpnOpMGVB1gq6Y1-o/view?usp=drive_link
ERROR: https://drive.google.com/file/d/1Jk6kYI5apQPn6eh_STCSrjlVgY08IYLz/view?usp=drive_link