Brennen Bliss

Thank you SOOO much! This is finally fixed!

The problem appears to be related to the “ID” attribute in the Database. When I added the file through the browser on the User interface, it assigned the following ID: 1565127651367

a:1:{i:1565127651367;s:133:”/nas/content/live/vbvprod/wp-content/uploads/TechnicalData/Electric Actuators/EOM Nema 4x/BVC EOM PB CONTROL CARD SETUP PROCEDURE.doc”;}

This corresponds with the ID at the end of the URL for direct access: https://valuebutterflyvalves.com?wpdmdl=4541&ind=1565127651367

The problem, however, is that there currently exist IDs from the development site database, all of which are 0.

How do I get around this issue?

Best,
Brennen

When I update the the following

FROM: a:1:{i:0;s:136:”/nas/wp/www/sites/vbvdev/wp-content/uploads/TechnicalData/Electric Actuators/EOM Nema 4x/BVC EOM PB CONTROL CARD SETUP PROCEDURE.doc”;}

TO: a:1:{i:0;s:136:”/nas/wp/www/sites/vbvprod/wp-content/uploads/TechnicalData/Electric Actuators/EOM Nema 4x/BVC EOM PB CONTROL CARD SETUP PROCEDURE.doc”;}

in the database, It downloads a .txt file called “download-not-available.txt” that says “Sorry! Download is not available yet.”

This problem is in urgent need of a solution.

This has already drawn on for a week.

Hi, once again – we are able to download things, but it says the document is not accessible. Please see the title:

“Failed to Load PDF Document” for PDFs, JPGS and all other files after migration. This excludes a few files I attempted to fix by re-uploading them. Please provide Support ASAP.

Cheers,
Brennen

Hi, there! Any updates?

Hello, again. The website is currently unusable. Please provide an update.
Thank you –

Hi, I am following up on the status of this. Thank you.