Italo Piscopiello

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Viewing 13 posts - 1 through 13 (of 13 total)
in reply to: The plugin does not work after the update #158687

Italo Piscopiello
Participant

I don’t know why but by disabling all plugins and re-enabling them, the error disappeared.
But now I have another problem: if I try to enter the license key and click on the save button, it says that the license key is not valid.

I also ask for auto renew to be disabled.

in reply to: The plugin does not work after the update #158280

Italo Piscopiello
Participant

I had already tried to do this, but it still did not make me save the license key and the plugin stopped working giving me the error I had posted when opening this ticket:
“Error on the WordPress database: [Table ‘iptechno_dp.dp_ahm_user_download_counts’ doesn’t exist]
SELECT id FROM dp_icl_string_positions WHERE string_id = 11442 AND position_in_page = ‘https: //designpress.it/gaming-e-design-lincontro/’ AND kind = ’1 ′”

Then I restored the plugin to the old version because otherwise the plugin stopped working and no longer protected my downloads.

in reply to: The plugin does not work after the update #158114

Italo Piscopiello
Participant
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in reply to: The plugin does not work after the update #157949

Italo Piscopiello
Participant

if i upgrade to the latest version of wpdm, i have the problem i reported earlier:
Errore sul database di WordPress: [Table ‘iptechno_dp.dp_ahm_user_download_counts’ doesn’t exist]
SELECT id FROM dp_icl_string_positions WHERE string_id=11442 AND position_in_page=’https://designpress.it/gaming-e-design-lincontro/’ AND kind=’1′

in reply to: The plugin does not work after the update #157659

Italo Piscopiello
Participant
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in reply to: login and download #87253

Italo Piscopiello
Participant

Hi, I have a problem with the downloads. I had already contacted you in the past and you had solved the problem, but probably due to an update the problem occurs again. In the various articles, such as this: https://designpress.it/julia-marmi-presenta-al-cersaie-i-vincitori-del-concorso/ files can only be downloaded by authenticated users. After authentication, however, the site leads to another page, but I need it to remain in the pages where it is located and that allows the user to choose which files to download.

in reply to: login and download #72432

Italo Piscopiello
Participant

Ok seems to be all right now. But if I had to update the plugin, would I have to comment on that line again?

in reply to: login and download #72362

Italo Piscopiello
Participant
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in reply to: login and download #72143

Italo Piscopiello
Participant

no, I mean the green button of the download. I enclose screenshots.
Also now, I do not know why, the icons in the .doc file have become very large. Each download box must have the same height.

in reply to: login and download #72052

Italo Piscopiello
Participant

Nothing new? I’m sorry but I urgently need to solve this problem.

Thank you
Italo

in reply to: login and download #71856

Italo Piscopiello
Participant

in this page: http://designpress.ip-technology.it/adi-milano-presenta-il-libro-di-alessandro-guerriero/
if you click on the first download button, you are redirected to page 404. I enclose the screenshot.

in reply to: login and download #71669

Italo Piscopiello
Participant

Thanks Shahriar,
using your solution I managed to solve my problem.
But now I have 2 other problems:
1) My downloads after a while no longer work and I am forced to use the “Regenerate Master Key for Download” button to regenerate them.
2) if you press the download button, download the file but then redirect to page 404.

How can I solve?
Thank you
Italo

in reply to: login and download #71247

Italo Piscopiello
Participant
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Viewing 13 posts - 1 through 13 (of 13 total)