Paul Phillips

Is this possible without assigning these permissions?

This allows me to View and Add packages. But not access the Stats feature.

Ok, so is this a new requirement to be able to use custom templates? Or was I implementing something wrong?

Aslo if I add this :
add_filter(“wpdmpro_single_main_loop”, “__return_true”);

to my staging site it does not correctly resolve the problem. So what else has been done?

• This reply was modified 4 years ago by Paul Phillips.

The folder is already called ‘download-manager’

• This reply was modified 4 years ago by Paul Phillips.

Please try the credentials again.

I have updated all of the plugins manually as suggested.

If I work on the live site all of my downloads stop working as soon as I update and I do not have a solution to fix it. I tried implementing this on the live site, and it did not work. If we were still working on the live site then none of my downloads would have been available for nearly 24 hours now. That is unacceptable! I do not want to be out of a job. So no, we can’t work on the live site whilst we are trying to fix an error.

When the solution works here – we will either push this stage to live or implement on live.

• This reply was modified 4 years ago by Paul Phillips.

Are these the right versions?

WPDM – ACF – 2.2.6
WPDM – Extended Short-Codes 2.9.0
WPDM – Gutenberg Blocks 2.0.9

I am not trying to confuse you at all.
I just told you I had implemented this on to the live version of the site. It did not work. So I pushed it to a staging copy to work on and restored my live site. I can not have my live site down, you get that right??
That is why this is a different version. Why do you think I am ‘Trying’ to confuse you. I am ‘TRYING’ to make this work.

When I update to version 6.0.3 on my live site all my templates are gone and the page looks like it did before. You fixed it before, you told what you had done is update’WPDM – Extended Short-codes’ so I have done this on the live site. IT DID NOT WORK.

I have just tried to update on my live site.
I updated to 6.0.3 and updated WPDM – Extended Short-codes to version 2.0.9
It has not worked. The Templates are still not working.
What is wrong with this?

I did up date to 6.0.3

Did you watch the video???

It is just the same. Completely disables the templates.