Hi Humayon Kabir,
Thank you very much for your reply. I did all your suggestions:
1. I switched to another theme (Twenty Twenty Two). This did not solve the problem.
2. I deactivated all the plugins except for WPDM. This did not solve the problem.
3. I cleared all caches. This also did not solve the problem.
After I did all the above steps, the Asset Manager still showed an empty Home folder. I would also add that the Asset Manager screen says “Digital Asset Manager BETA” which is a bit puzzling.
In any case, since the website is functioning normally (users are able to download files), and I can bypass the Asset Manager by going directly to CPanel File Manager, this is not an urgent problem. Hopefully, a future update of WPDM will take care of it.
