Forum Replies Created
Those two options were disabled. Changing them to enabled appears to have fixed the issue.
Thank you for your persistence in looking in to this and you help with the fix!
Ken
Download Manager is failing on all files larger than about 250Mb. We are able to download the files via FTP and direct links with no problems. Please investigate and let us know what information you may need from us. The error messages displayed are similar to what is at the top of this chain.
Seems to me there is something wrong with Download Manager, since a direct link to the folder/file for MotoSimEG-VRC_2024.zip works fine, but the link created by Download Manager fails. We will continue to test on our end, but would appreciate your consideration of a bug or configuration error also.
I will note that the MotoSim Zip file is 1.1Gb. We have many other packages that are working fine. The MotoSim file was uploaded in December of 2024 and has not been modified since. We are going to upload a new copy.
Thanks,
Ken
No. That was the wrong link. We are still having problems. Please go to this page:
The download button at the bottom right for MotoSimEG-VRC_2024.zip is the one that fails.
Our site contains company confidential information. I cannot share a login. I am glad to supply screen shots, log files, etc. with you.
What do you need to see?
Thanks
Ken
All other aspects of our site are fine. This one DL Manager link fails. A direct link to the file on the site works fine. Something appears to be incorrect in the link.
No. I am not looking to pay for customization. Are you suggesting it is not possible to include Download Manager files without customization?
There are some old csv files there, but nothing current. I cannot allow admin access to someone not employed by our company. Any other suggestions?
Thanks,
Ken