Home

Duncan Olner

Forum Replies Created

Viewing 18 posts - 1 through 18 (of 18 total)
Apr 30, 2020 at 12:24 pm in reply to: Attached file download button doesn’t work and access denied #127229

Duncan Olner
Participant

Subscribers are yet again logging in and no download button is being displayed on any packages. This needs to be sorted ASAP. Otherwise this will lose business and be a massive waste of money. I need this looking into ASAP!

Apr 25, 2020 at 5:12 pm in reply to: Attached file download button doesn’t work and access denied #126885

Duncan Olner
Participant

Hi,

I’ve been testing alot and I have found that if I add ‘select members’ and ‘Subscribers’ it leaves download buttons hidden. If I remove the ‘Subscribers’ and leave the ‘Select Members’ filled in works fine. Should that be causing this issue?

Apr 24, 2020 at 1:21 pm in reply to: Attached file download button doesn’t work and access denied #126582

Duncan Olner
Participant

You can’t log in as you tried to use the incorrect username and your ip has been blocked by my security plugin. I will unblock your ip. Please only use the login details I have provided previously. And please do not forget to also login using the subscriber login details I have also supplied so you can see the issue. Being logged in as an admin doesn’t show the issue.

Apr 24, 2020 at 1:00 pm in reply to: Attached file download button doesn’t work and access denied #126579

Duncan Olner
Participant

Any further updates?

Apr 24, 2020 at 11:46 am in reply to: Attached file download button doesn’t work and access denied #126573

Duncan Olner
Participant
This reply has been marked as private.
Apr 24, 2020 at 11:42 am in reply to: Attached file download button doesn’t work and access denied #126572

Duncan Olner
Participant

They are not showing for certain subscribers as per my Screenshot I attached on a previous message. You are logged in as admin so they will show anyway surely??

Apr 24, 2020 at 11:29 am in reply to: Attached file download button doesn’t work and access denied #126570

Duncan Olner
Participant

There are only two at the minute which you can find in the all packages section of the WordPress backend which you are logged into. Both seem to cause issues for subscriber accounts.

Many thanks

Apr 24, 2020 at 11:00 am in reply to: Attached file download button doesn’t work and access denied #126568

Duncan Olner
Participant

Any further news yet? Subscribers can’t access downloads which isn’t helping business!

Apr 23, 2020 at 10:36 pm in reply to: Attached file download button doesn’t work and access denied #126543

Duncan Olner
Participant
This reply has been marked as private.
Apr 23, 2020 at 10:30 pm in reply to: Attached file download button doesn’t work and access denied #126542

Duncan Olner
Participant

Any idea why this was happening then? I tried myself and was just getting redirected back to the login page after successfully logging in. Once the page reloaded I was getting a login form with the packages info below. Also users are complaining after logging in and clicking the packages, the attached files are no longer showing the download button. Can this also be checked?

Apr 23, 2020 at 8:06 pm in reply to: Attached file download button doesn’t work and access denied #126534

Duncan Olner
Participant
This reply has been marked as private.
Apr 23, 2020 at 3:41 pm in reply to: Attached file download button doesn’t work and access denied #126522

Duncan Olner
Participant
This reply has been marked as private.
Apr 14, 2020 at 3:01 pm in reply to: Activating daily download add-on error #125835

Duncan Olner
Participant
This reply has been marked as private.
Apr 14, 2020 at 2:39 pm in reply to: Activating daily download add-on error #125828

Duncan Olner
Participant

Any further news?

Apr 14, 2020 at 1:23 pm in reply to: Activating daily download add-on error #125823

Duncan Olner
Participant
This reply has been marked as private.
Apr 10, 2020 at 3:06 pm in reply to: Cant access wp-admin page #125635

Duncan Olner
Participant

Any chance of a reply? This issue seems like a big one a lot of people are having! If i can’t login neither can subscribers which makes the plugin pointless.

Apr 10, 2020 at 1:59 pm in reply to: Cant access wp-admin page #125633

Duncan Olner
Participant

Thats great advice. But if its not allowing me to login (with the correct credentials), how do you propose I change that setting??

Apr 9, 2020 at 4:09 pm in reply to: Login page doesn’t do anything after clicking login, #125566

Duncan Olner
Participant
This reply has been marked as private.
Viewing 18 posts - 1 through 18 (of 18 total)