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Donna Anderson-Jones

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Viewing 11 posts - 1 through 11 (of 11 total)
Jan 30, 2023 at 11:14 pm in reply to: Zip file download giving an error #182856

Donna Anderson-Jones
Member

Thanks for your help, our website hosts had to add the zip extension as well as the zlib compression module, and all seems to be working as expected now.

Jan 29, 2023 at 11:44 pm in reply to: Zip file download giving an error #182787

Donna Anderson-Jones
Member

Hi there, our website hosts have now turned on Zlib compression on the staging site (it was already activated on the live site) and we are still getting the same error.

Jan 29, 2023 at 12:49 am in reply to: Zip file download giving an error #182747

Donna Anderson-Jones
Member
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Jan 27, 2023 at 12:22 am in reply to: Zip file download giving an error #182674

Donna Anderson-Jones
Member
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Jan 25, 2023 at 9:32 pm in reply to: Zip file download giving an error #182611

Donna Anderson-Jones
Member

Thanks for that, the site was already on the latest version of the plugin 6.2.9, but we uploaded a fresh version again anyway, but this has not fixed the problem. The website is also running on PHP7.4

What would be the next steps in troubleshooting this issue?

Oct 8, 2021 at 3:17 am in reply to: WP Membership Pro – Subscriber Error #162997

Donna Anderson-Jones
Member

Thanks very much, that seems to have worked!

Oct 6, 2021 at 12:56 am in reply to: WP Membership Pro – Subscriber Error #162834

Donna Anderson-Jones
Member
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Apr 13, 2021 at 10:14 pm in reply to: How to cancel auto-renew for orders? #150444

Donna Anderson-Jones
Member
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Apr 13, 2021 at 9:56 pm in reply to: How to cancel auto-renew for orders? #150443

Donna Anderson-Jones
Member

Hi Nayeem, we have 3 x other licenses in this account that are set to auto-renew later this year. I want to cancel them all, so that we are only using the developer license. How do I do this, as we don’t want to be charged for the other license again.

Dec 20, 2017 at 11:09 pm in reply to: Transfer license from test to production site #67111

Donna Anderson-Jones
Member
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Feb 27, 2017 at 10:12 pm in reply to: How to bulk import custom fields #54405

Donna Anderson-Jones
Member

Thanks Shahriar, we bought the Advanced CSV Importer and that did work importing the custom fields, but not the custom fields that I had setup using the WPDM Advanced Custom Fields plugin, only the standard wordpress custom fields. So we didn’t really need to buy the Advanced Custom Fields plugin at all.

Viewing 11 posts - 1 through 11 (of 11 total)