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Nicolas Rodes

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Viewing 7 posts - 1 through 7 (of 7 total)
Aug 2, 2021 at 3:10 pm in reply to: Form Lock breaking post #158882

Nicolas Rodes
Participant

Hi,

We had to manually perform the update but it seems to be working now.

Thanks

Jul 16, 2020 at 9:53 pm in reply to: Form Lock disappeared after update #132980

Nicolas Rodes
Participant
This reply has been marked as private.
Jul 16, 2020 at 3:41 pm in reply to: Form Lock disappeared after update #132962

Nicolas Rodes
Participant

Hi, here’s the URL to test: https://hmhbga.org/package-test/

Please let us know how to proceed.

Thanks,
Chris

Jul 8, 2020 at 7:03 pm in reply to: Form Lock disappeared after update #132480

Nicolas Rodes
Participant

Hi there,

We tried your suggestion, without updating the plugin, and the Form Lock option has appeared again for packages, but when someone tries to download the packages, they get stuck loading. The form never loads and the visitor cannot access the download file.

Let us know how to proceed.

Thanks,
Chris

Jul 7, 2020 at 3:03 pm in reply to: Form Lock disappeared after update #132361

Nicolas Rodes
Participant

Hi there,

We’ve deleted the plugin and uploaded the new version we downloaded via the link you sent in your message. After we uploaded the file, it instructed us to update it to the latest version – after updating it, the plugin disappeared again.

Please advise on how to proceed.

Thanks,
Chris

May 14, 2020 at 7:26 pm in reply to: Featured image not showing up in Form Lock #128338

Nicolas Rodes
Participant

Hi, the issue doesn’t seem to be a plugin conflict. We’ve checked by disabling each one each one, and we’ve also tried disabling all non-related plugins at the same time. The featured image still did not appear. Could you help us troubleshoot?

Thanks

May 13, 2020 at 3:05 pm in reply to: Featured image not showing up in Form Lock #128209

Nicolas Rodes
Participant
This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)