I understand, everything seems OK: Congratulations !!
Thank you very much for your help, and I wish you a pleasant evening,
Hi Tahasin,
We have seen that you have changed the “_” by “-” in the short code definition; now there is the following: “[wpdm-all-packages items_per_page=10]“. This does not match with the documentation, but it works.
Nevertheless, it seems to us that it is the only operational short code, as we did not manage to have the “category filtering” as we had before.
1-.How to get the filtering on the categories, as your (wonderful) plugin was previously able to do ?
2-.We have checked and there is no more login restriction: I mean that the downloads are available even if a user is not logged in.
Thank you very much for your reply !
Hello,
Yes of course: I need your email and I create you an administrator login.
You can send me your email via an PM (if this forum supports it) or by sending it directly to: threshold-lovers AT gmx.fr
Thanks
Hi Nayeem,
So we have tried a few other themes, and the result is always the same: the [wpdm_tree] short code does not work.
According to your diagnosis, the cause might be a plugin: but it will be very challenging and time consuming to identify which one is guilty !
My co-administrator (who is a more technical guy than me) will try, but we doubt to succeed: fortunately, the current short-code we use is acceptable if not what we would like…
Hi Nayeem,
Here is the list of the major plugins:
-ads-WpSiteCount
-Advanced Editor Tools (précédemment TinyMCE Advanced)
-amr shortcode any widget
-AWP Classifieds Plugin
-Bouton d’indentation des listes
-Classic Editor
-Contact Form by BestWebSoft
-Google Language Translator
-Link Manager
-Login LockDown
-Media Library Categories
-Page Links To
-Profile Builder
-Protect Uploads
-Responsive Filterable Portfolio
-Stop Spammers
-Team Members
-UpdraftPlus – Sauvegarde/Restauration
-WP Database Backup
-WP Media folder
-WP News and Scrolling Widgets
-WP-ServerInfo
-WPDM – Extended Short-codes
-WPDM – TinyMce Button
-wpForo
-wpForo – Go2wpForo Migration Tool
Please not that I am not an expert and the site is currently under maintenance, so I am not 100% sure of the list…
Thanks
can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please check and let me know.
Hi Nayeem,
It is not realistic to make a test by activating / disabling every plugin: it is a huge work and would be time consuming !
But we have tried with another Theme: the problem is still there….
Hello Nayeem,
I have placed a screen capture with the related URL here:
https://mega.nz/file/pyQ3DZSa#7qAKy3D1EQbZk1U3XCvTeBVOZxnxLzj-6RMVVGnNnsg
and I have added a few comments in red color to help you.
Thank you
Hi Nayeem,
Here is the screen capture of the download page when the [wpdm_tree] short-code is used
:
https://mega.nz/file/NrwkmawB#pzKjwxjbRcpsLbaSZnMw-G9nY8IUW-HOA6vgkQ1_UY0
As you see, no downloadable file is displayed, whereas they are displayed with the [wpdm_all_packages] short-code or with the [wpdm_category orderby="title" cols=2] short-code.
Do you have an idea of a solution ?
Thank you
I agree with you: it should work, but… it does not…
We have disabled the WPDM Extended Short-codes plugin, and we have chosen the [wpdm_category orderby="title" cols=2] short-code.
This one runs properly, it is not the “tree” that we would like, but at least it proposes a layout that looks good enough.
If we use the [wpdm_tree] short code, then the page displays something curious:
[wpdm_tree]
modifier
like if the page does not call any routine to sort the downloadable files, but instead simply display its own content.
If you need a screen-capture, we have to active again the WPDM Extended Short-codes plugin, and change the short-code back to [wpdm_tree]: please confirm that you do need this screen copy.
Thank you for your time in helping us,
Well I have a new interesting information:
Seeing that none of the short-codes are operational, I have disabled the “WPDM-Extended short-codes” additional plugin, which was supposed to simplify the short-codes implementation.
After having disabled this additional plugin, then the short-codes work again, EXCEPT the [wpdm-tree] that is the one I would like touse !
I have actually set [wpdm_category orderby="title" cols=2] on the Download page and it works, but [wpdm-tree] still does not work.
So the question becomes: how to get the [wpdm-tree] short-code working ??
Thank you for your help,