Hi Nayeem. I’ve tried both of those options with no luck. The recreate thumbnails doesn’t appear to work on pdfs in the Download Manager files folder in the media folder. Seems I need to manually add a featured image for the [thumb-WxH] tag to work.
Is this expected behaviour?
Do you have documentation on custom template tags? Maybe that would get be around this… something like ‘if thumb doesn’t exist, use pdf_thumb’. Perhaps you could share the code for the thumb-WxH and pdf_thumb-WxH tags?