Nayeem Riddhi

Hi,

I have updated your /download-manager/libs/class.FileSystem.php file. please check if the problem still remains.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hi,

I will try to update about it tomorrow.

Thanks.

Hi,

You should back up your file. Please, give your temporary wp-admin login details in a private reply for adjusting.

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Hi,

We will try to update it in the next release.

Thanks.

Hi,

You can set the registered user role here as I image attached,

Thanks.

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

I have tested the issue and found it. I will update you soon about this issue.

Thanks.

I will check. There are lots of scripts in your theme functions.php. Have to check one by one where is making the conflict. please have patience.

Thanks.

Hi,

Please try adjusting from Downloads > Settings > User Interface enabling/disabling style/scripts. I hope that it will help you. please let me know.

Thanks.

Hi,

Please save the file as the image attached

I hope your problem will be solved.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related page.

Thanks.

Hi,

Your problem has been solved. Somewhere in your theme, the CSS was put display: none for your issue. Now I have adjusted it from putting below code in your theme style.css.

.w3eden .btn {
    display:block !important;
}
.w3eden .btn-success {
display:block !important;
}

Please press CTRL + F5 or hard reload for your browser for seeing the result.

Thanks.

Hi,

Please adjust code from wpdm-extended-shortcodes.php in line number 51 location.href = file; with location.href = window.open(file);. i hope it will solve your problem.

Thanks.

Hi,

there was an error in your single-wpdmpro.php, I have adjusted it with this condition,

if (!empty($terms) || is_wp_error($terms)) {
	
	$catLink .= '<a href="'.get_term_link($terms[0]).'">'.$terms[0]->name.'</a><em>, </em>';
    
}	

BTW, for additional preview image, here is only this template tag working, [thumb_gallery_250x250]. I will try to update you soon about this issue, I have tested in this package,

http://staging.frebers.com/download/wpdm-test/

Thanks.

Hi,

Please update it to the latest version for WPDM. I hope your problem will be solved.

Thanks.

Hello,

Please follow these steps if it helps for you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

also, you can try logout and again login to your site. Please let me know if it helps you

Thanks.

Hi,

I will try to update it tomorrow.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking from your side and then I will try in localhost to make an adjustment for this issue.

Thanks.

Hi,

I have tried from here with local IP, it is working fine here. I am searching for a good VPN for checking from USA IP. then I will update you.

Thanks.

Hi,

If you are facing any problem with CSS please try adjusting from Downloads > Settings > User Interface enabling/disabling style/scripts. and if the problem still remains if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please try login and logout from your site and put your license again. and let me know if the problem still remains.

Thanks.

Hi,

Here is a shortcode for [wpdm-all-packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC"] table preview. here jstable=1 is responsible for search function. if you want custom functionality you can place a query here,

User Dashboard

Thanks.

• This reply was modified 5 years, 10 months ago by Nayeem Riddhi.

Hi,

1. Additional Previews should work. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

and for 2. It is an issue of this version. we will try to adjust it with the next release.

Thanks.

Why download links are deactivated, have you restricted the packages any roles?

and please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

and if the problem still remains,
Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.