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Nayeem Riddhi

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Aug 9, 2020 at 5:56 am in reply to: Package settings tabs not working #134058

Nayeem Riddhi
Moderator

Have you disabled other plugins also, because, in our testing site, it is working fine here. please let me know.

Thanks.

Aug 9, 2020 at 5:09 am in reply to: The Update Broke My Site #134057

Nayeem Riddhi
Moderator

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 9, 2020 at 5:08 am in reply to: Templates changed after update. User Interface options have no effect #134056

Nayeem Riddhi
Moderator

Please, give your one of your site temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 8, 2020 at 5:06 pm in reply to: Problem with WPDM-PDF viewer in Download Manager 5.1.18 #134050

Nayeem Riddhi
Moderator

I think the PDF viewer add on conflicting with other plugins. after deactivating in normal views it is working fine. https://popupkoor.nl/download/wpdm-test/. However, it is working fine with the latest version of the PDF viewer in our testing site. please let me know further.

Thanks.

Aug 8, 2020 at 2:04 pm in reply to: Files are zipped #134049

Nayeem Riddhi
Moderator

Yes, if you do not use the [file_list] template tag, the zipped file should work. but if you use then, there you will see the individual download link.

for #2, please give your related package, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 8, 2020 at 10:13 am in reply to: Problem with WPDM-PDF viewer in Download Manager 5.1.18 #134041

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 8, 2020 at 10:07 am in reply to: Category / Archive page – no page title #134040

Nayeem Riddhi
Moderator

Yes, several issues are occurring. it needs to be resolved. I am going to see it in detail.

Thanks for your patience.

Aug 8, 2020 at 9:58 am in reply to: 404 Images on Featured Image Thumbnails #134038

Nayeem Riddhi
Moderator

Hi,

Images are coming now. I have adjusted it with this adjustments,

<img width="600" height="600" src="[preview]" class="" alt="">

please check

Thanks.

Aug 7, 2020 at 5:46 pm in reply to: Moved WP-Installation with WPDM to new server – Files disappeared #134031

Nayeem Riddhi
Moderator

Has the problem been resolved? please let me know.

Thanks.

Aug 7, 2020 at 5:45 pm in reply to: Delete Button in Frontend Doesn’t Work #134030

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 7, 2020 at 5:37 pm in reply to: Issue in Gillion theme #134029

Nayeem Riddhi
Moderator

Hi,

Can you check the option from Downloads > Settings > User Interface enabling/disabling styles/scripts. I hope this may help you. please check and let me know.

Thanks.

Aug 7, 2020 at 5:26 pm in reply to: Files are zipped #134028

Nayeem Riddhi
Moderator

You should use the [file_list] tag in your template for showing individual files.

And for the server, are you talking about database file name? please let me know.

Thanks.

Aug 7, 2020 at 5:22 pm in reply to: Payment not processing #134027

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 7, 2020 at 5:21 pm in reply to: Remove Wrapper to enable inline links #134026

Nayeem Riddhi
Moderator

You can remove the div with this code,

<script>
jQuery(document).ready(function(){
 
jQuery("div.w3eden").remove();
	
});
</script>

but, it will affect the behavior of all WPDM pages.

Aug 7, 2020 at 3:13 pm in reply to: Problem – single page download wpbakery #134023

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 7, 2020 at 2:57 pm in reply to: Display Sub-categories on Category pages #134020

Nayeem Riddhi
Moderator

Yes, possible, please check this add on, https://www.wpdownloadmanager.com/download/gutenberg-blocks/, you shall find in your block editor include category option in right sidebar after selecting the categories block.

Thanks.

Aug 7, 2020 at 2:36 pm in reply to: PDF Stamper Flattens Hyperlinks #134017

Nayeem Riddhi
Moderator

Sorry for your inconvenience. and thanks for your requested feature. We have lots of to-do list feature implementation in next. So, it is taking the time. you have also a chance for an emergency feature implementation request here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks again.

Aug 7, 2020 at 2:28 pm in reply to: Change position of the success-message? #134015

Nayeem Riddhi
Moderator

Which success message, can you give the URL please for checking? thanks.

Aug 7, 2020 at 2:13 pm in reply to: Problem – single page download wpbakery #134014

Nayeem Riddhi
Moderator

Hi,

Can you provide some screenshot for those issues and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 7, 2020 at 1:54 pm in reply to: Subscribers pagination shows 404 page when trying to visit next page #134013

Nayeem Riddhi
Moderator

No, I have tested with the latest version from our testing site. it is working fine here. I think there may be conflict within your other plugins or theme. please check

Thanks.

Aug 7, 2020 at 1:45 pm in reply to: subscription question #134012

Nayeem Riddhi
Moderator

No, custom templates will remain on your site. But, you won’t able to get the plugin updated version for the next time, if you cancel the yearly subscription.

Thanks.

Aug 7, 2020 at 10:50 am in reply to: How to activate Gutenberg Editor in Package Editor #134007

Nayeem Riddhi
Moderator

Please put the below code in your theme functions.php. it will work then for package block editor,

add_filter('register_post_type_args', function($args, $post_type){
	if($post_type === 'wpdmpro'){
	  $args['show_in_rest'] = true;
	}
	return $args;
  }, 10, 2);

Thanks.

Aug 7, 2020 at 6:49 am in reply to: Randomly failing to download large file. #133996

Nayeem Riddhi
Moderator

Can you please adjust these settings as I image attached,

upload_settings

I hope those adjustments will help you

Thanks.

Aug 7, 2020 at 6:19 am in reply to: Files are zipped #133995

Nayeem Riddhi
Moderator

Hi,

If you have uploaded multiple files in a package, then in the main download button all single files become in the zipped file. and for the appearance you may adjust it from Downloads > Settings > User Interface. please check

Thanks.

Aug 7, 2020 at 6:02 am in reply to: Manage New Subscriber and Download Notification Emails #133994

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Viewing 25 posts - 15,276 through 15,300 (of 19,062 total)
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