Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 15,251 through 15,275 (of 19,058 total)
in reply to: Package lock option issue #134171

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: All of the SVG icons are missing #134169

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Latest update has caused problems!! #134168

Nayeem Riddhi
Moderator

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

in reply to: Please fix! Update this is crazy! #134165

Nayeem Riddhi
Moderator

Hi,

Anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

in reply to: Template has lost its styling #134164

Nayeem Riddhi
Moderator

Hi,

Everything okay now. anyone facing this issue, please follow these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it will help you. sorry for this inconvenience for now.

Thanks.

in reply to: Please fix! Update this is crazy! #134162

Nayeem Riddhi
Moderator

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.


Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Unable to Assign category to Download #134158

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue and also please the related page.

Thanks.

in reply to: Back-end doesn’t have styling #134157

Nayeem Riddhi
Moderator

Now, everything is okay. I have deleted and uploaded the plugin through the file manager. please check.

Thanks.

in reply to: Back-end doesn’t have styling #134141

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

in reply to: Back-end doesn’t have styling #134138

Nayeem Riddhi
Moderator

Please delete the plugin and reinstall again, I hope your problem will be solved. let me know

Thanks.


Nayeem Riddhi
Moderator

Hi,

I have checked your issue and found that the button radius working fine with the page template and shortcode page. but, I think you are facing a problem with the WPDM directory add on shortcode especially for button radius issue because button color is changing. please let me know.

Thanks.


Nayeem Riddhi
Moderator

Hello @kashkheiri,

please open a separate ticket for your issue and I am going to check the issue.

Thanks.

in reply to: Payment not processing #134106

Nayeem Riddhi
Moderator

Now, everything is okay. the problem was on the server. and it has adjusted with the latest version. I was also facing some problem updating your plugin, but trying several times, it has been successfully installed and updated. I have checked here, https://stonavigator.ca/download/wpdm-test. please check now.

Thanks.

in reply to: Play Button and User Interface Problem After Update #134096

Nayeem Riddhi
Moderator

Can you share the URL please. and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.


Nayeem Riddhi
Moderator

I am taking with the senior developer for solving your issue.

Thanks for having patience.

in reply to: Category / Archive page – no page title #134069

Nayeem Riddhi
Moderator

I am taking with senior developer for solving your issue.

Thanks for having patience.

in reply to: The Update Broke My Site #134068

Nayeem Riddhi
Moderator

Hello,

Your site is Ok now, I have switched from Bootstrap 4 to Bootstrap 3 from Download > settings > user interface

Thanks.

in reply to: The Update Broke My Site #134065

Nayeem Riddhi
Moderator

Here the internet causing a problem. so, I can’t check it in detail. Maybe the submarine cable problem in our country. soon back to you.

Thanks.

  • This reply was modified 4 years, 9 months ago by Nayeem Riddhi.
in reply to: The Update Broke My Site #134063

Nayeem Riddhi
Moderator

Can you deactivate/delete and again install it? please let me know then if it works for you.

Thanks.

in reply to: Package settings tabs not working #134058

Nayeem Riddhi
Moderator

Have you disabled other plugins also, because, in our testing site, it is working fine here. please let me know.

Thanks.

in reply to: The Update Broke My Site #134057

Nayeem Riddhi
Moderator

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.


Nayeem Riddhi
Moderator

Please, give your one of your site temporary wp-admin login details in a private reply for checking the issue.

Thanks.


Nayeem Riddhi
Moderator

I think the PDF viewer add on conflicting with other plugins. after deactivating in normal views it is working fine. https://popupkoor.nl/download/wpdm-test/. However, it is working fine with the latest version of the PDF viewer in our testing site. please let me know further.

Thanks.

Viewing 25 posts - 15,251 through 15,275 (of 19,058 total)