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Morgan McBride

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Sep 28, 2020 at 11:44 pm in reply to: Large Files Stop Downloading at 500 MB #137398

Morgan McBride
Participant

Thanks Nayeem,

I mentioned in my previous reply that we’ve tested all of those methods for increasing the memory limit on the server, none of which resolves the issue.

Just to be sure, I just tested all three solutions again by adding a memory limit of 2048M to each. The memory allocation error persists when setting both Resumable Downloads and Output Buffering to false. These memory limit directives are still in place if you’d like to test yourself.

Please let me know if there’s another possible solution.

Thanks,

Morgan

Sep 28, 2020 at 3:58 pm in reply to: Large Files Stop Downloading at 500 MB #137381

Morgan McBride
Participant
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Sep 24, 2020 at 6:24 pm in reply to: Large downloads ending early at 500MB #137076

Morgan McBride
Participant

I’m still running into this issue – can you provide any help?

Aug 24, 2020 at 6:35 pm in reply to: Large downloads ending early at 500MB #135021

Morgan McBride
Participant

Thanks for following up, but the issue I’m having is related to downloads, not uploads. We’ve successfully uploaded a 900MB file to WP Download Manager, but when we try and download the file through the WPDM download link, it stops when the file hits 500MB. The download doesn’t fail, but rather once the file hits 500MB downloaded, the total file size listed in the download bar jumps from 900MB to 500MB and the download thinks it has completed, even though ~50% of the file is missing.

Is there any other information you can provide?

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