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Thank you. Can you send me a screen shot or proof? I do not want to go through this same thing next year, and since the two accounts still aren’t merged, I can’t see verification.
Also, can I get a refund for this past autorenewal? The business is literally closed.
On Feb 11, you asked me to share the email with the issue. I already sent the email to support@wpdownloadmanager.com in my original outreach. If you would like me to reforward it of forward it to another address, please advise. I’m not able to paste an image in this window.
order number is 5a610ae976ff7
Hi Nayeem,
That didn’t work for the same reasons previously stated. After changing my pw and entering the order number, as you suggested, I got a message that said: “The order is already linked to an account!” And under that it said, “No orders yet.” And “You haven’t made any purchases yet.”
You need to resolve the issue of having two accounts associated with my one email address so that upon login, I can access the order.
Please advise. Thank you.