Michele Tugnoli

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Viewing 9 posts - 1 through 9 (of 9 total)
Feb 11, 2021 at 2:04 pm
#146479
Participant
Michele Tugnoli
OP

A good news!
Do you have a rough idea of ​​when you will release the new version?

Feb 11, 2021 at 11:09 am
#146456
Participant
Michele Tugnoli
OP
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Feb 11, 2021 at 9:51 am
#146450
Participant
Michele Tugnoli
OP

I would like to know how to deactivate statistics. Because if i remove them, the site works.
In other words: i don’t want to store them. Is it possibile?

Feb 9, 2021 at 9:57 am
#146313
Participant
Michele Tugnoli
OP

Hi. As i told you before:
The problem is in the way the plugin store statistics.
The statistics were reset SQL DB BEFORE the statistics reset was 4.8Gb. After resetting the statistics the DB becomes 51Mb and the site returned to work.

How can we block the statistics?
They would be useful but we cannot have to reset them every 2 days.
Thanks for your help.

Feb 8, 2021 at 1:51 pm
#146263
Participant
Michele Tugnoli
OP

The only way to solve the problem is to remove statistics.
I red this answer some times ago. My limits are greater but i didn’t solve.
How can I do?

Feb 8, 2021 at 12:17 pm
#146255
Participant
Michele Tugnoli
OP
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Jan 22, 2021 at 9:32 am
#145047
Participant
Michele Tugnoli
OP

Hi, we have found a solution by removing all statistical data: the WP post meta has reduced from 3GB to 4MB and the site is back working.
We did it on Download Manager 5.2.6 and it allowed us to do it.
We made some test with the version of Download Manager in a staging site but didn’t work in the same way.
We saw that “privacy” tab has changed. If we update the plugin, we’ll have same problem?
Our site register about 200.000 download /year managed with Download Manager on 700 different users.

Thanks and regards

Jan 21, 2021 at 7:07 am
#144979
Participant
Michele Tugnoli
OP

Participant
Hi all we have same problem: WP post meta size= 3 GB.
Error: Got error ‘PHP message: PHP Fatal error: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 60049368 bytes) in….We putted all memory settings to 2048MB but we still have the problem.
Please help us.

Jan 20, 2021 at 6:26 pm
#144958
Participant
Michele Tugnoli
OP
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Viewing 9 posts - 1 through 9 (of 9 total)