BetterPoints

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Viewing 4 posts - 1 through 4 (of 4 total)
Jun 24, 2021 at 3:58 pm
#155724
Participant
BetterPoints
OP

Hi, we’re having the same problem: we select a list, but the package forgets it when we hit ‘Update’, and so nothing is being sent to Mailchimp. I’ve looked in Download > Setting > Mailchimp as suggested but I can’t see anything there that helps.

Aug 19, 2020 at 3:47 pm
#134705
Participant
BetterPoints
OP

I’m having the same problem. All of my packages with email locks are sending emails with download links that return ‘Invalid download link’. And if I set them to ‘Direct download’ instead, I get the thank-you message but no download. The download ONLY works if I disable email lock and terms.

  • This reply was modified 5 years, 6 months ago by BetterPoints.
Jun 23, 2020 at 10:54 am
#131276
Participant
BetterPoints
OP

I have the same problem. I upgraded the plugin and my custom templates disappeared. There was no warning and no explanation of how to get them back.

Feb 3, 2020 at 8:51 am
#119481
Participant
BetterPoints
OP

Great, thank you 🙂

Viewing 4 posts - 1 through 4 (of 4 total)