matt2047

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in reply to: Plugin NEVER updates correctly!!! #138232

matt2047
Member

Yes, I understand perfectly (like I said above). What I hope you understand is that you guys need to fix your premium plugin as soon as possible, and make this problem stop happening.

in reply to: Plugin NEVER updates correctly!!! #138227

matt2047
Member

Nayeem,

You see, that’s exactly what I’m talking about. Trust me, I know that process very well. I’ve done it probably 50 times or more (saving the license, and then try update it, etc.)

My point is, something is very wrong with your plugin’s ability to update. There’s no way I’m the only person suffering from this. I can see many others by searching the forum here. As a customer, I expect this problem to be ELIMINATED. When can we as your customers hope to see this never happen again? I have tons of free plugins (not even paid) that can update successfully every time, but yours cannot? I just don’t get it.

-Matt

in reply to: Automatic Update is unavailable #118804

matt2047
Member

@blakemiller, you NAILED it!!! Couldn’t have said it better myself. I’m a veteran WP developer, and there’s no plugin that is such an incredible pain in my butt as this WP Download Manager. I absolutely hate seeing the little red update icon… I can always guess that it’s this plugin, and that it will not update (the dreaded “Update package unavailable”).

Admins / Shahjada, you guys need to get a better server plan — or something — if you’re going to keep charging people what you do for this plugin. It’s unreal. It’s an absolute necessity for me to keep my license active for this plugin, as it’s critical for several clients, but if there was a better option out there, I want you to know that I would have moved to it years ago. All because your plugin can never update correctly. I hope what you said above fixes it for good.

Viewing 3 posts - 1 through 3 (of 3 total)