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Claire Negri

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May 27, 2021 at 1:47 pm in reply to: Edit the dashboard #154428

Claire Negri
Participant

sorry should work now

May 27, 2021 at 1:32 pm in reply to: Edit the dashboard #154419

Claire Negri
Participant
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May 19, 2021 at 8:09 am in reply to: Download not working #153120

Claire Negri
Participant

It won’t allow me to attach a screenshot but here is a page for example: http://www.durableportal.co.uk/download/contactless-bins/

The download button on the left underneath the image is the one which doesn’t work.

The download buttons that are on the right of each file further down all work

May 17, 2021 at 2:25 pm in reply to: Download not working #152779

Claire Negri
Participant
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May 17, 2021 at 10:21 am in reply to: Download not working #152754

Claire Negri
Participant

Apologies, I thought I had.

Please could you let me know whether the ‘download button’ to download all files has been fixed?

May 11, 2021 at 11:55 am in reply to: Pro Membership Issues #152395

Claire Negri
Participant

Hello,

yes this is what we had done previously but it still doesn’t allow a durable dealer subscriber to view the page, we had tested it.

I am currently logged in under a test subscriber account which is in the durable dealer plan, but I still cant have access to the home page.
please could you see what is blocking it or not reading?

Oh that’s great, when is this likely to be available.

May 11, 2021 at 9:13 am in reply to: Pro Membership Issues #152386

Claire Negri
Participant

Hello,

Thank you for looking into that for us.

The subscribers are now automatically being placed into the ‘DURABLE DEALER’ plan.

We want to block the ‘home’ page from being accessed by anyone not logged in. We ticked the ‘durable dealer’ plan under the membership access section on the home page but now it is blocking everyone, despite subscribers belonging to the durable dealer plan.

Please could you see how this can be fixed?
Thanks,
Claire

Apr 30, 2021 at 2:25 pm in reply to: Upload Error: File type is blocked for security reason! #151570

Claire Negri
Participant
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Apr 27, 2021 at 11:43 am in reply to: Password Protected Pages #151267

Claire Negri
Participant
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Apr 27, 2021 at 10:27 am in reply to: Sign Up form error #151253

Claire Negri
Participant
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Apr 26, 2021 at 3:35 pm in reply to: Sign Up form error #151214

Claire Negri
Participant

Hello,

Sorry another issue with the register/signup form.

At the moment when an account is created, it is putting the user details until ‘wordpress-users’ rather than the Download Manager plug in Users section.

Also is there a way for registrations to be pending upon approval from admins?

Thanks,
Claire

Apr 26, 2021 at 10:23 am in reply to: Sign Up form error #151188

Claire Negri
Participant

Thank you for your help!

Apr 26, 2021 at 7:38 am in reply to: Sign Up form error #151170

Claire Negri
Participant
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Apr 23, 2021 at 7:45 am in reply to: Sign Up form error #150990

Claire Negri
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Viewing 14 posts - 1 through 14 (of 14 total)