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markeclinger

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Jan 2, 2014 at 3:30 am in reply to: R3.8.8 – Challenge either email address or password or both stopped working #10784

markeclinger
Member

Update…this is something on my site, but I can’t figure it out. thedigitalskies.com is the site having the problem.

Tested with same theme under different site and works.

Jan 2, 2014 at 2:37 am in reply to: Issues with R4.0.0RC2 – Using Password and email subscription issues #10774

markeclinger
Member

As a follow-up to this first report. I went to a new file that I hadn’t set any parameters for. I enabled only the email lock under the package settings – lock options. A button does appear on the page as well as the “download” link text. However there is no place on this button line to enter a password. If you click on the download button you get the error message file.

If you click on the link text you do get the message to enter your email address, which works.

This is confusing to the user and there should be only one way for them to properly download the file.

Jan 2, 2014 at 1:35 am in reply to: Upgrade from 3.3.8 to 4.0.0 #10770

markeclinger
Member

I have only 4 files and they all migrated ok. I say ok, but 4.0.0 seems to be a major user interface change making a hard to use tool, harder.

My email template works ok.

Dec 15, 2013 at 6:18 am in reply to: Customize download email #10439

markeclinger
Member

I do not have the email templates at all in any of the menus. I see downloads. there is a template section there for links and pages, but not for emails. Also there is no email menu. I have only Manage packages, add new, buik import, categories, templates, subscribers, stats, and settings.

Please help.

Dec 15, 2013 at 2:59 am in reply to: email notification when file is downloaded #10438

markeclinger
Member

I too would like to be able to get an email when a file has been downloaded.

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