Marcus Cannon

Thank you for your help, this now works perfectly. Can I suggest in the setup instructions somewhere you have a detailed section on cache and how it affects your plugin as 99% of people will be running a cache plugin and it would save a lot of time and support issues for your guys. I interface of your plugin is great and its easy to use, I will be highly recommending it now it works correctly for me.

thanks again …..

Ok I have updated to latest version 4.6.1 and enabled caching parameters as mentions for Cache and the problem is now even worse.

You still get download link expired but worse than that if set to download only (nothing happens at all, you don’t even get link expired, if you choose download and send email they get an email but the link expires (occasionally it works when you first seem to set it up.

I am sorry but this plugin seems to have way too many bugs, I have it installed on two separate sites and the same problems happen on both. I have now had to disable all features just so clients can download the PDF docs. There is obviously a fundamental flaw somewhere between caching and your plugin, and 4.6.1 has made it worse as they get no instant download link now at all.

Problem has started again with expired links. Customers are now complaining that the instant download is giving them expired link.txt There is obviously a bug in the software somewhere, I have currently had to turn off the email lock so it works but this means I am no longer capturing data which makes the plugin pointless.

There must be an obvious reason for it, I cannot be the only user that has had this problem.

Any help greatly appreciated.

It worked thanks