lzevon

Shahjada you legend! That did it, thank you!

OK, I guess if you can not figure out how to help me resolve this issue we can close this ticket. For now Download Manager and the FormLock add-on do not do what I had hoped it could (pass the package name through the form), but hopefully what I paid for will be rewarded with a future update to the plugin whereby the package name can be passed.

I saw your test and see that you can not get it to work either. A you can see because I gave you access, [wpdm_package_title] is what we have in place and it does not work. We also modified the file wpdm-form-lock.php on line 160 to support this.

To save a lot of back-and-forth, can you please try to get this to work on your test servers and share the solution? Everything we (you and I) have tried to date has not been successful.

Being able to pass the name of the package should be a standard feature to this plugin.

Hi Nayeem,

Yes, we pass [wpdm_package_id] in the form using a hidden value so Download Manager knows which file to provide for download. But that doesn’t help my customer who would need to know that package ID 667 = “White Paper A” or that package ID 714 = “White Paper D” and so on. There are dozens of downloads and growing and we need the name of the file or the name of the package to pass to the customer so they know exactly what was downloaded when reading the notification email that a file was downloaded by a potential customer.

This should be default functionality and I’ve seen other threads where this is difficult to implement and I’d hoped since I saw those tickets (~3 years old) someone there had addressed this issue so there’s a simple way to implement it?

I paid for renewal in January, why would I pay it twice? I have a VALID license – how can I get your plugin software to recognize it?

Thank u, what was the issue?

If I just use CAPTCHA I can not capture the users email nor provide them with the link. If I just use CAPTCHA I get a message ‘undefined’ and so I switched back to both email lock and CAPTCHA and would like to know your recommended path forward.

Yes, it still allows the user to submit their name and email and download the file. I will send credentials in a private reply.

Hi Borhan,

Where can I find ‘Download’ to follow the path you provided to the template? I don’t see it in the frontend or FTPing to the plugin. If it is a template edit via FTP I would want to do so in my child theme.